Method Community

Awesome!! Thank you!!

As part of troubleshooting this ticket we generated a quick PHP sample - see here: https://www.method.me/api/ (right hand side, bottom).

What exactly do you mean by this, "Can you please confrm if the API call is receiving any sort of errors?" If you need to call us and gain access to one of our computers to help fix this problem, please do so. We'd like to get it fixed as soon as possible. (moderated content - contained customer details)

Can you please confrm if the API call is receiving any sort of errors? Do you have some examples of leads that you're trying to generate that aren't appearing?

I am trying to pull only the body of a default email. I created a new default email. I am looking for my default email in the Method Preferences and i am not finding the default email i created.

We discussed some good points for clarification: - Stuart is 100% right, the IsWaitingForSyncApproval field needs to be set to No (or false), or it will not Sync.  The red herring comment was strictly in reference to forcing data to be sent to QuickBooks with the API.  That requires ...

HI Peter, I am not sure why you say the suggestion from support is a red herring.   It works.   If we send across the Sales Receipt and get it into Method using the API everything looks right in Method other than it does not come across to QB.  It we create a Sales Receipt directly in Method it come across to QB ...

Hi Stuart, I believe the suggestion from Support is a bit of red herring in your case.  Setting and resetting IsWaitingForSyncApproval will not result in the SalesReceipt being "Pushed" (automatically synced) to Quickbooks. There is a call in the API that is meant to take care of this.  It is called ...

Thanks for this. Greg did change the setting, but leads are still not generating into Method. What else could be the issue, or what else needs to be done?  Christina

Hi Christina, With respect to Landon, we can confirm that the user is active, but is not set to have access to the API. It looks like Greg is the main admin on the account and he can do this by going into the user settings for Landon and turning API access on in Step 8 of the classic version's user settings.