Method Community

Thanks, Once I rebuilt the listbuilder table, it worked fine. tom

Just to clarify, I haven't come across anyone else experiencing this issue, and we haven't been able to replicate it on our end so it seems to only be affecting your account. That's why we started the screen sharing session; to see it happen along with checking to see whether the QuickBooks or Method settings played a ...

Yeah, I saw that. Thanks for the help yesterday. Good luck on fixing that bug. I wouldn't think that would be a difficult fix. A few more unit tests and perhaps some minor refactoring on the sync engine code should do it. I'm just glad the issue will be addressed and no other Method customers will have to spend a day spinning their wheels ...

Mary, Try this and let me know the outcome. View your employees in Method, check out only the one's that don't show up on the Users screen. If they don't have an email address then that's the problem, you need to add one for them to show up. If they do have an email address then just edit it by adding or removing a character ...

Hey Blake, As stated on our phone call yesterday I've created a ticket for our dev team to investigate this issue and will email you an update ASAP. - Ashur

The following indicates which accounting application(s) the release note(s) apply to. QBD = QuickBooks Desktop QBO = QuickBooks Online Activity Fixed (#4005) - when opening an existing activity in a pop-up, the activity type was always being set to “Other”, ouch! We’ve now updated this so that this type is only ...

The following indicates which accounting application(s) the release note(s) apply to. QBD = QuickBooks Desktop QBO = QuickBooks Online Activity New - the entire layout of the activity screen has been redesigned to provide better workflow while keeping existing functionality. Some of these changes include the following: (QBD) the ...

Just tested it on my account and I'm unable to replicate this. Left both the email and opt out checkboxes blank and selected only Active Customers. Generated my list and I saw only customers with emails that are not set for opt out of marketing. For the purposes of this test I intentionally set several of my contacts for opt out of marketing ...

Wow. That "works". Disconnecting the sync engine makes the problem go away. Saving empty values works just fine while disconnected. Connect it back up and the problem persists yet again. QB changes the value BACK to what it was before it was empty. There must be bad logic in dealing with updates in the sync engine where empty fields ...

Do me a favor: Disconnect and shutdown your Method Integration Engine, then remove the data from those fields, and Save. Reload the screen after a few minutes, check the Sales Order you edited, and let me know whether the fields are populated again or not. - Ashur