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  • Re: Method compatible with new Quickbooks 2013?

    [quote user=&quot;bobbie56&quot;] We are wanting to install the new QB&nbsp;2013. &nbsp;Can you please confirm that Method has been updated for the new Quickbooks 2013? &nbsp;Thank you. [/quote] Hi Bobbie, Yes, Method is compatible with&nbsp;Quickbooks 2013.&nbsp;&nbsp;Please&nbsp;be aware that some new features in QB 2013 will&nbsp;not ...
    Posted to Method:Classic General Q&A (Forum) by Method_Adam on 11-13-2012
  • Method compatible with new Quickbooks 2013?

    Good Morning, We are wanting to install the new QB&nbsp;2013. &nbsp;Can you please confirm that Method has been updated for the new Quickbooks 2013? &nbsp;Thank you. Bobbie
    Posted to Method:Classic General Q&A (Forum) by bobbie56 on 11-13-2012
  • Re: Can Customer Portal be disabled entirely?

    Hi Annette, There is no way to disable a portal. &nbsp;Are the customers being sent emails with the portal link in them from Method? &nbsp;If so, you could find the email template being used&nbsp;under the tab Home &gt; Email Templates, and alter the template to remove the link to the portal. &nbsp;The Invoice Notification template has such a ...
    Posted to Method:Classic General Q&A (Forum) by Method_Adam on 11-12-2012
  • Re: Can Customer Portal be disabled entirely?

    Hello, I was wondering if this had been changed and the portal can be disabled entirely. I have a client who does not want to use it at all. He wants to send PDF invoices as he has done in the past from QuickBooks.&nbsp; I understand the why&#39;s of this, but he still does not want his customers receiving the link at all. I considered the ...
    Posted to Method:Classic General Q&A (Forum) by VARC_Annette on 11-12-2012
  • Re: Accum B-Qty

    [quote user=&quot;Method_Valbon&quot;]Hourly items are based on Billable AND Approved. The part you may be missing is the approved.[/quote] In the example, I was saving and approving the time tracking entries, I should have mentioned that. So, this is not the issue. [quote user=&quot;Method_Valbon&quot;]If that does not help, try running a sync ...
  • Re: Accum B-Qty

    Hi Matt, Hourly items are based on Billable AND Approved. The part you may be missing is the approved. If that does not help, try running a sync as we may rely on QB to get the updated Qty to be invoiced (it is calcualted there and sent back to us...I think). [quote user=&quot;Matt&quot;]In the Recaulculate button actions (On the bidget/Contract ...
  • Re: Multi-Tenant Head Office

    Ashur Thanks for the info.
    Posted to Method:Classic General Q&A (Forum) by LaCrews on 11-12-2012
  • Re: Multi-Tenant Head Office

    Hey Mark, Got an update for you: We have nothing setup to revert back to a&nbsp;non-tenant account. If the client wanted this&nbsp;done&nbsp;it would be very manual with a good chance for error. We also need to consider what would happen to customizations, since in a regular account tenantid is 1 for everything, but you could have setup a ...
    Posted to Method:Classic General Q&A (Forum) by Method_Ashur on 11-12-2012
  • Accum B-Qty

    I&#39;m not sure that the Accum B-Qty is being calculated correctly and here is an example to show why: Create an item that is an hourly charge. Create a time tracking entry for say 8 hrs. Create an invoice for the 8 hours. Add another time tracking entry for 4hrs. Try to create an invoice. Since the 4 hours to be invoiced is less than the 8 ...
  • Re: Tasking emails

    Is there any other field on your screen where only the SO number&#39;s are being stored? If not then no, there&#39;s no way through actions you can pull a number from an Email Body because there would be no real &#39;value type&#39; we can look for, and even then we wouldn&#39;t be able to separate it from the rest of the body. However, depending ...
    Posted to Method:Classic General Q&A (Forum) by Method_Ashur on 11-09-2012
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