Method Community

[quote user="bobbie56"]Any other avenues to try?[/quote] Let's try from a brand new report, I'm not sure what's happening in the current report because ContactsPhone, ContactsMobile and ContactPhoneNumber should contain the values if there is data in your activity table. From a new report I selected the Master table ...

Hi Matt, At this time it does not exist. I have put a ticket in with the dev team about adding a new function to allow this. I cannot offer a timeframe at this point for when it will be done, but it is definitely something we want to add in the future   Dave 

Hi Chad, Thanks for getting back to me.  I filled in every blank in the customer screen (test 1, test 2, etc) just to be sure there was no mis-labeling.  I clicked and dragged ContactsPhone, ContactsMobile and ContactPhoneNumber.  Still everything is blank.  I checked the Label Appearence - background colour = transparent ...

[quote user="Blake C"]Something that will allow login, but direct users to a screen with a message about the temporary down time?[/quote] In short, no but what you could do is temporarily disable their login from the Customize > Users screen under Edit for the user you want to disable. Click the Login is Active checkbox ...

Is there a way to put up some sort of 'maintenance mode' screen/notice/message for your Method users in the situation where you are customizing the application and need to keep users off for a period of time? Something that will allow login, but direct users to a screen with a message about the temporary down time? Thanks

Just to add to my previous post, there is also an option for customers to convert their accounts to a multi-tenancy account. This will allow you to have one account with more than one tenant setup, with each having their own QuickBooks company file even though they're all under the same Method company account. Some benefits to this option ...

[quote user="Method_Jennifer"]I am wondering how long it would take to do the following customization, and how difficult would it be.[/quote] As support staff we would not be the best folks to quote timing on a customization job like this - best bet for a quote and timing on your job would be to speak with a consultant on staff ...

[quote user="bobbie56"]I click and drag the field onto the report but it does not come up on the print out.[/quote] From which table and what field are you dragging out.  I quickly built a report off the activity table and used the ContactsPhone field to get the phone number.  My field is named Label1 and it displays the phone ...

Hi John M The number of approaches that can be used to solve this using Method's API.  Let us know if you'd like to have a conversation.

I am trying to use the API to make a copy of an activity. For some recurring records, the RecurrenceInfo field contains more than 8000 characters and I get an error when trying to insert the copy that there are too many characters to be inserted. How can the field have more characters than are allowed in the first place? What can I do to be able ...