Method Community

Steve, I ask because we've had two or three instances in the past month or so where the user had Windows 8.  Unforntunately, we haven't been able to pinpoint why this is occurring, or replicate it.  One user was able to get rid of the error by changing the drive letter (his was a similar error but said "no disk" and ...

@viret56 - It should be consistent with the standard (I might venture to say essential) reports you see in QuickBooks directly for open transactions. For Invoices, Charges, Received Payment and Credit Memo, we're pulling the data from the "Open Invoices" report in QuickBooks.   So for Invoices, it's any invoice that ...

To add to this thread... I have continued to troubleshoot this problem today.  I have bit by bit pulled all of our custom fields out of the Edit Customer sreen so that I have a stripped down version which I believe mimicks the standard Method Edit Customer screen, and I am still getting the error.  For this particular scenario, I believe ...

JamesQ, I had the same problem, When I am in Opps or Cases screensor any where else it has a drop down list, it only showed the master job and the sub job and i could not see my sub jobs. So what i did i created a new screen, modified the drop down list to show me the master and sub jobs.  I had to do this in Opps, cases and activities ...

 Victor, Thanks for your response.  I have .Net Framework 1.1, 2.0 Service Pack 2, 3.0 Service Pack 2, 3.5 SP1, 4 Client Profile and 4 Extended.  Can I leave all earlier versions alone and simply uninstall 3.5 SP1 and repair 4? Where do I find Visual Studio Tools for Office Runtime to re-install? Thanks for your ...

Hi TogsTeam, In QuickBooks can you go to Edit > Preferences > Integrated Applications > Company Preferences. You should see multiple listing for Method. Select the first one and click Properties. Make sure that Allow this application to read and modify the company file is checked and that Allow this application to login automatically is ...

Dave, QB doesn't support export of ALL custom fields through the SDK or ODBC connection, so you might not be able to use all of your custom fields in Method.  For example, the new custom fields added in QB V10 are not supported by QB and therefore unavailable to Method. I believe there is some support for the original 5 custom fields in ...

Hello Antonio,    I have had a problem recently reported where a transaction that has a 0 balance and will not sync.  We were still looking into the cause.  Give Method support a call or email support@method.me.  We can create a case and take a better look.  Greg

Hi Isreal,  Usually when you see an error like that, chances are there is a minor problem with your QB file. In your QB database, go to File > Utilities > Rebuild Data in QuickBooks.  Go through the steps of rebuilding the data and try to sync again.  Keep us posted!

Hi dannas, The best way to ensure that the product gets deleted from the dropdown list when you are selecting items under the "Items" heading when you are creating a new invoice is to do a Method Synch everytime you delete a product from QuickBooks Online.  Synching Method when you update QuickBooks will ensure that the latest ...