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  • Re: Problems printing multiple invoices at one time

    Hi Karen, Not sure exactly what would be causing some invoices at&nbsp;random to be affected by this issue. Try using the stock screen and template to see if the issue persists. If not then it&#39;s most likely a spacing/formating issue with the template itself. One of my colleagues slightly tweaked the spacing/formatting of his invoice template ...
    Posted to Method:Classic General Q&A (Forum) by Method_Ashur on 04-15-2013
  • Re: Copy a work order

    Hey Marcelo, The Is to be Renewed checkbox is not a separate field, it&#39;s embedded as part of the Calendar-Recurrence object on the screen. So if you edit that object and see that the Is to be Renewed option is checked by default, then yes it should behave the same for your copied Work Orders. Hope this helps! - Ashur
    Posted to Method:Classic General Q&A (Forum) by Method_Ashur on 04-12-2013
  • Re: Tags

    Hi Marcelo, Yes you can add the TagList field to other tables, and in turn, the screens which are based off those tables. You&#39;ll need to add the TagList field to the Activity table, since Work Orders are technically a type of activity, then you can drag and drop the TagList field onto your customized FieldService_AddEditWorkOrder screen. ...
    Posted to Method:Classic General Q&A (Forum) by Method_Ashur on 04-12-2013
  • Re: lead form just go AWOL

    Hi Philip, Just got an update from our dev team advising that the issue should be resolved. I haven&#39;t experienced the problem in Safari but this fix should resolve it nonetheless. I&#39;ve been playing with web forms today and so far everything seems fine but I haven&#39;t done extensive testing. Let me know if you come across any ...
    Posted to Method:Classic Web Forms (Forum) by Method_Ashur on 04-12-2013
  • Re: Report Error

    Hi d.vanbaale, Thanks for the info. I haven&#39;t come across this issue and it sounds strange that removing the field worked even though it&#39;s being called for on your report. When you removed the field in your table, did it still appear on your report, wherever you had placed it? - Ashur
    Posted to Method:Classic General Q&A (Forum) by Method_Ashur on 04-11-2013
  • Re: lead form just go AWOL

    Hi Philip, I&#39;m assuming you&#39;re using Google Chrome correct? We&#39;ve seen strange caching issues with Google Chrome, whereas other browsers work fine, e.g. Firefox, IE, etc. There&#39;s already been a ticket created for the strange web form behaviour on Google Chrome so I&#39;ll add you as an example. In the mean time please use a ...
    Posted to Method:Classic Web Forms (Forum) by Method_Ashur on 04-11-2013
  • Re: Calender dragging appointments

    Thanks for the steps,&nbsp;I tested&nbsp;it using the &#39;Shift&#39; button and it doesn&#39;t matter when I depress it, as long as all the activities are highlighted. - Ashur
    Posted to Method:Classic General Q&A (Forum) by Method_Ashur on 04-10-2013
  • Re: Calender dragging appointments

    Hi John, I was able to do this without any&nbsp;issues. Can you please advise whether you tried rescheduling Work Orders assigned to yourself or a different user? Please&nbsp;provide the exact steps to replicate the issue if it happens consistently; if not, then&nbsp;was this only a one time occurrence? Also check the permissions of the user ...
    Posted to Method:Classic General Q&A (Forum) by Method_Ashur on 04-10-2013
  • Re: advanced listbuilder insert

    Hi Ben B, I doubt this will be an editable screen in the future as it may be setup this way due to security reasons, similar to how our Portal login page is setup. If we do decide to make this editable then I&#39;m sure you&#39;ll see the change on our Release Notes. - Ashur
    Posted to Method:Classic General Q&A (Forum) by Method_Ashur on 04-09-2013
  • Re: Grid Cell Alignment Override Not Working

    Hi JohnnyW, The Cell Alignment Override feature will not work on editable grids; it will work on read-only grids. I&#39;ve just tested and confirmed that it&#39;s working as designed.&nbsp;Can you advise whether or not your grid is editable on the screen? - Ashur
    Posted to Method:Classic General Q&A (Forum) by Method_Ashur on 04-09-2013
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