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  • Re: Changing Sales Reps for customers

    [quote user=&quot;MikeB&quot;] used the &quot;Go To&quot; link to go back to the parent page.&nbsp;Maybe it&#39;s a coincidence, but the change kicked in.[/quote] Maybe not - there might be some customization switching the sales rep here. &nbsp;From everything you&#39;ve posted I&#39;m really thinking that there is some customization making these ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 10-09-2012
  • Re: Table Issues

    [quote user=&quot;BartH&quot;]When I go to view the table that I created it is blank.[/quote] If you&#39;re trying to view the table contents from Customize &gt; Tables/Fields then you won&#39;t see anything here. &nbsp;The only way to view table data is through a grid on a customized screen or to export the table from Customize &gt; Integration ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 10-09-2012
  • Re: Table Issues

    I must be missing something.&nbsp; I created a new table using only the vendor&nbsp;name as a dropdown and the Items.&nbsp; When I go to view the table that I created it is blank.&nbsp; Will this not update as items are added in QB?&nbsp; Will I have to add the items individually as we get new items and suppliers to this user created table?
    Posted to Method:Classic General Q&A (Forum) by BartH on 10-09-2012
  • Re: Customers reflect a balance of 0

    [quote user=&quot;dottie&quot;]Shouldnt this be the same in Method?[/quote] We try to mimic the QB look and feel as much as possible on our screens. &nbsp;The balance field on the&nbsp;Customers and Contact list is just the balance for each contact and is not totaling all jobs here. &nbsp;While I don&#39;t know the SQL code for this, you could ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 10-09-2012
  • Re: Table Issues

    [quote user=&quot;BartH&quot;]If I create a new table would I have to go in and update the table everytime we get a new product or is there a way to setup the table to pull information as it is updated in QB?[/quote] After syncing, all your items from QB should be available in Method - to see the item list change your tab group to QuickBooks then ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 10-09-2012
  • Re: Table Issues

    If I create a new table would I have to go in and update the table everytime we get a new product or is there a way to setup the table to pull information as it is updated in QB? &nbsp; [quote user=&quot;Method_Chad&quot;]How many suppliers and how many list items?[/quote] &nbsp; &nbsp;As far as the suppliers and Items we have probably 15-20 ...
    Posted to Method:Classic General Q&A (Forum) by BartH on 10-09-2012
  • Re: Table Issues

    [quote user=&quot;BartH&quot;]a. is that possible[/quote] Yes. &nbsp;Definitely. [quote user=&quot;BartH&quot;]b. do I need to create a new table to with just the supplier and items listed to pull data from?[/quote] For a dropdown, you&#39;re best to create a new table since you can also create a screen to edit that table at the same time. ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 10-09-2012
  • Re: Changing Sales Reps for customers

    Another test (some hope!): I have a parent that has only 1 Contact: Main Account. The parent rep&nbsp;is the new rep I want but the rep for the&nbsp;main Account contact is the old rep. I changed the rep for the Main&nbsp;Account, saved it and the changes didn&#39;t take. BUT...I tried it again and after saving the rep change on the Main Account ...
    Posted to Method:Classic General Q&A (Forum) by MikeB on 10-09-2012
  • Re: Changing Sales Reps for customers

    Exactly. The entries in the &quot;Contacts&quot; field on the Customer page refer to the &quot;Job Type&quot; field in QB. There is no functionality/option in QB to change the rep for a Job Type - it&#39;s automatically what it is for the entity. The only way to change it in QB is to export the entire customer table, change the reps and then ...
    Posted to Method:Classic General Q&A (Forum) by MikeB on 10-09-2012
  • Re: Changing Sales Reps for customers

    @MikeB - I see you mentioned &quot;contact level&quot; and it got me thinking maybe all this confusion is around what you identify as a parent level/child and we classify as a entity (lead, customer, vendor) / contact. In your Method account, if you go to Customers &gt; Customers and Contacts List and edit any customer. Then from the edit customer ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 10-09-2012
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