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  • Re: Workorder to Invoice help

    [quote user=&quot;Denice&quot;]Any tips?[/quote] At this point you can view your invoice from the Invoices tab link either from the Field Service Center or Customers tab. &nbsp;While viewing the invoice you can Save &amp; Email button to send this invoice to the client. &nbsp;The email will contain a link to login to your portal which will allow ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 10-11-2012
  • Re: Changing Sales Reps for customers

    I noticed that the exported sales rep IDs have 5 blank spaces after them in Excel. I&#39;m sure that my revised sales rep IDs did not have those spaces, as I typed them in and pasted copies of my entries in various rows. Could that be the issue? Do I need to add 5 spaces after every revised sales Rep ID&gt;
    Posted to Method:Classic General Q&A (Forum) by MikeB on 10-11-2012
  • Re: Contacts for New Activity/Calendar

    Actually, she has some sharing permission, but I&#39;m not sure that is the issue. She can&#39;t see her own employee entry in the contact list. Maybe it&#39;s a Role issue?
    Posted to Method:Classic General Q&A (Forum) by MikeB on 10-11-2012
  • Re: Contacts for New Activity/Calendar

    [quote user=&quot;MikeB&quot;]it appears to be restricted from her view. Is there a way to fix this?[/quote] She probably doesn&#39;t have permission -&nbsp;click Customize &gt; Users and click edit beside her username. &nbsp;Click next several times to step 6 and you&#39;ll want to adjust the access to shared records - I believe she probably has ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 10-11-2012
  • Re: Timed Email Response

    NeilRick There are 2 different ways to accomplish this. Using an&nbsp;outside of Method API driven program that responds to a computer clock would work. A more cost effective but manual approach would be to have the actions occur when somebody logs in and triggers an on screen load event.
    Posted to Method:Classic General Q&A (Forum) by LaCrews on 10-11-2012
  • Re: Bug in User Roles in Action

    Chad, The following only refers to buttons and not other object types, as they seem to be in varius stages of implementation for roles. For buttoms, I am able to see the role tree and can assign them any way I like.&nbsp; It also displays which users will be able to view/execute&nbsp; based on the asssignments and the user&#39;s assigned ...
    Posted to Method:Classic General Q&A (Forum) by Rolf on 10-11-2012
  • Re: YTD Sales Field

    Michael, I was trying to get the YTD Sales into a grid for a client...&nbsp; So I copied this SQL override into the customer list grid balance field but I&#39;m getting an &quot;error generating the grid.&quot;&nbsp; I&#39;m doing something wrong, I am sure.&nbsp; Can you make a screen shot of the advanced screen for the balance field in the grid ...
    Posted to Method:Classic General Q&A (Forum) by CarolOliver on 10-11-2012
  • Timed Email Response

    Hello all! I am wondering if it is possible in method when I send an email to time an automation from that time to trigger several automatic actions.....at say 7 days and then 14 and so on Method would send out task emails to various workers. &nbsp; Any feedback is very appreciated! Thank You!
    Posted to Method:Classic General Q&A (Forum) by NeilRick on 10-11-2012
  • Re: Bug in User Roles in Action

    [quote user=&quot;Rolf&quot;]but I have been having an issue with this, and am wondering if it&#39;s what you allude to[/quote] I don&#39;t think so, the bug I ran into (currently fixed and coming up in the next release) is just a display bug. &nbsp;So you were not able to see all the roles to select which ones have access. &nbsp;It looks like ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 10-11-2012
  • Re: Restrict By User Roles in Actions

    I think there definitely needs to be a new feature added here. My hack presumes a binary situation with users (which is okay for my company) - it assumes you either have access to everyone&#39;s records, or just your own. Funny, the first thing I did before coming up with my hack was look at the Tab Group roles like you, but it didn&#39;t occur ...
    Posted to Method:Classic General Q&A (Forum) by Blake C on 10-11-2012
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