Method Community

Hi nick_warren, You mentioned you have a conflict. Until that conflict is resolved the change will not occur in QB in this case. When a conflict occurs the sync engine does not know how to proceed, so to protect your data from being corrupted it waits for you to tell it how to resolve the conflict. Here's a scenario, You change an ...

Well, you guys changed the location of the question to the API forum, not me :) Dave, this has nothing to do with the conflicts. I suggest you access my account and see for yourself. Moreover, I'm pretty sure you are not replcating the issue here, because you are starting from a new customer. Please try to do the following: Add this ...

Hi nick_warren, The api is not the synchronization engine. The api manipulates data in your method account. The synchronization engine is what moves data between your method account and QB. First question, have you followed the steps from Paul above? I have and the ship address fields clears just fine. Second question, adter syncing if ...

[quote user="handcrafted"]well, I have tried all of these things and still no luck.[/quote] Bryan, Since this is a sync issue I'd like to take this off the forums and help you resolve it via phone or Goto Meeting.  Can you email me the company account you use to login and I'll follow up with you tomorrow. ~C

Good news Rolf - this issue has been resolved and is now live.  Don't forget to log out/in to see the changes. ~C

Hi Chad, well, I have tried all of these things and still no luck. When you say permission issues, can you help me with that? We havent changed any permissions in QB since we had the last computer. Thanks Bryan

[quote user="CarolOliver"]Is there an Outlook Plug-In for the MAC?[/quote] Hi Carol, There is no plug-in for Outlook on a MAC and no plans for one at the present time.  If there's enough demand in future we would consider it but we've been focusing development on Google integration for Gmail and Calendar. ~C 

Is there an Outlook Plug-In for the MAC?  I have looked but cannot find one.     Thanks. Carol

Guys I understand all of you are exteremly busy but this issue is very urgent for us and I will really apprecaite it if you can attend to it. My biggest problem at this time is that the Sync engine simply ignores all the empty fields that we send its way through the API. Thank you! Nick

[quote user="jeremy"]this is what I am getting. There is no sales rep tab. And the opp still doesnt show the number.[/quote] Jeremy, I posted my step by step to give you a good head start and I know the solution I posted works.  To review all your actions to see what's not working would be considered paid support.  My ...