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Glad to hear this is working for you!
[quote user="Rolf"]Is this the right forum for posting these types of issues?[/quote]
Yes definitely! Also I appreciate the detail in your posts as it helps me to recreate the issue.
~C
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Hi Chad,
I just checked on this and it is indeed working properly. Great job on getting it resolved so quickly.
thanks,
Rolf
PS Is this the right forum for posting these types of issues?
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Nick -
These are the same addresses that I used when I was trying to help you before and gave you the solution of sending blank addresses.
Can you confirm that you have tried what I suggested, and that is:
(1) Send blank values for all of the fields I listed above.
(2) Checked after a sync to see if QuickBooks accepted all the blanks as ...
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Karen-
Marks suggestion is a good one.
One additonal thing to check is the Conditional Warning actions that exist in the Save button.
If at some point you deleted the Accounts Receivable field from the screen it may have altered the field that the conditional warning is pointing to giving you a false warning.
-Michael
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Karen
To debug this, instead of hiding it, you can leave it visible to see what's actually happening. Once its working bug free you can go back and hide it.
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I've customized the QuickBooks invoice screen, and hard coded the Accounts Receivable account in that required field and hidden it. When I enter data into the invoice screen and click Save, I get a message that says "Account is a required field. Please enter a value.". I'm not sure why I am getting this message. ...
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Hi nick_warren,
You mentioned you have a conflict. Until that conflict is resolved the change will not occur in QB in this case. When a conflict occurs the sync engine does not know how to proceed, so to protect your data from being corrupted it waits for you to tell it how to resolve the conflict.
Here's a scenario, You change an ...
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Well, you guys changed the location of the question to the API forum, not me :)
Dave, this has nothing to do with the conflicts. I suggest you access my account and see for yourself. Moreover, I'm pretty sure you are not replcating the issue here, because you are starting from a new customer.
Please try to do the following:
Add this ...
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Hi nick_warren,
The api is not the synchronization engine. The api manipulates data in your method account. The synchronization engine is what moves data between your method account and QB.
First question, have you followed the steps from Paul above? I have and the ship address fields clears just fine.
Second question, adter syncing if ...
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[quote user="handcrafted"]well, I have tried all of these things and still no luck.[/quote]
Bryan,
Since this is a sync issue I'd like to take this off the forums and help you resolve it via phone or Goto Meeting. Can you email me the company account you use to login and I'll follow up with you tomorrow.
~C
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