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  • Re: New Portal not Working - We are unable to resolve your request

    Screen shows up ok while &quot;Viewing&quot;. It is supposed to be a mobile-optimized page. (The portal is for my field techs to&nbsp;view their work orders.) I unchecked optimize for mobile&nbsp;and it started working, but now that I&#39;ve re-checked optimize for mobile to confirm that was the problem, I still see the non-optimized version of ...
    Posted to Method:Classic General Q&A (Forum) by vdefabis on 09-13-2012
  • Re: New Portal not Working - We are unable to resolve your request

    @vdefabis - I&#39;m guessing you are creating a customized portal rather than using the standard one? Every portal has a default tab. If you view this tab regularly in Method, does this screen show up okay? Also, can you verify that the screen is a normal screen, and not a mobile-optimized screen? Paul
    Posted to Method:Classic General Q&A (Forum) by Method_Paul on 09-13-2012
  • Re: MICR font problem in Report Generator

    Valbon, I haven&#39;t heard anything further on this, and am wondering if and when you might be installing this font on your server. thanks, Rolf
    Posted to Method:Classic General Q&A (Forum) by Rolf on 09-13-2012
  • Re: Customized Job Numbers

    jeremy,&nbsp; Here&#39;s a step by step to get this working... Click Customize &gt; Screens and look for the CRM_NewOpportunity screen, rollover this and click Copy. - when making a copy please make sure that you: - Step 1: copy from&nbsp;This Account. - Step 3: you want to Add a Tab Link to the Opportunities tab. Once that finishes find ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 09-13-2012
  • New Portal not Working - We are unable to resolve your request

    Method, I just created a new portal, following this link: http://www.methodintegration.com/method/kb.aspx?folder=methodcrm&amp;article=Setup-your-Portal&amp;id=81 When logging in,&nbsp; I am presented with: We were unable to resolve your request. Either the screen you are trying to access does not exist, or there was a problem with your ...
    Posted to Method:Classic General Q&A (Forum) by vdefabis on 09-13-2012
  • Re: Project Manager Assigning

    Some are in our Employee list and some are not. I do not think we will be using the Sales Rep for other purposes since we are not a retail company. We need to have the option of selecting from a dropdown list of possible project managers when we create a new customer and we need this selection to transfer over to the edit customer list ...
    Posted to Method:Classic General Q&A (Forum) by dottie on 09-13-2012
  • Google Apps: Enterprise-Class Email, Calendar, Docs, and More

    In the past, the vast majority of small and large companies have looked to Microsoft Exchange and Outlook to provide email and calendaring for the organization, but more recently, Google has attempted to revolutionize this space with Google Apps. The product has evolved very quickly and has an enormous amount of users already. In fact, Google ...
    Posted to Blog (Weblog) by Method_GuestBlogger on 09-13-2012
  • Re: Activities Are Not Saving

    Hi Marybeth, Sorry for the trouble you&#39;ve been having with activities. &nbsp;It sounds like you&#39;re working in a stock screen with Method but having an issue - this type of problem is definitely covered under free support so please call us at 1-888-925-6238 option 2 for support and I can look into this for you. Alternatively you can email ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 09-12-2012
  • Re: Error when trying to create invoice

    [quote user=&quot;dottie&quot;]I changed the tab&nbsp;name as you mentioned to just customers instead of customers and jobs and the now the it is working[/quote] Sounds good! &nbsp;Normally changing the tab name wouldn&#39;t create a problem but in this case it&#39;s causing some actions to break. &nbsp;If you change the tab name in other ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 09-12-2012
  • Re: Job #'s

    Another thing I noticed is that even when I correct the job numbers that do not correspond to the custom field in Quickbooks they eventually change to other job #&#39;s in Method after the screen reloads a few times all my customers get assigned different job numbers in Method which is a serious issue because this is how we track our customers. I ...
    Posted to Method:Classic General Q&A (Forum) by dottie on 09-12-2012
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