Method Community

[quote user="dottie"]Another thing I noticed is that even when I correct the job numbers that do not correspond to the custom field in Quickbooks they eventually change to other job #'s in Method after the screen reloads a few times[/quote] I suspect this is realted to my other reply - we tried a few ways to get this done for you ...

[quote user="dottie"]Any reason why this may be happening?[/quote] It's possible you just need to wait for the information to sync over.  If you're seeing a problem after a full sync then you'll want to review the actions on the screens.  We walked through a fair amount of customization so it's possible you ...

[quote user="dottie"]Any way to have the job # information automaticially transferred from the new customer screen to the edit custumer screen so we can see what job number has been assigned after the new customer is saved?[/quote] Since you have this field already added in the customer table all you need to do is drag the job number ...

I can verify that building simple non-mobile screens will work.  I've done this for iPad and iPhone. The trick is to limit data to 1 section per screen with multiple sections spread across tab links.   Where formated data is needed we simply use a custom report.

hi karen, [quote user="karen"]on step 3 which one do I need to choose ?[/quote] On step 3, when copying a screen, the options presented mean: Do not add a Tab link: This will not add your copied screen to any tab.  Your screen will only be accessible through the Customize > Screens section or if you call the screen as a ...

I understand. Before you start coding, two things I should mention: (1) I have a ticket in. So you might want to wait until I at least get an answer back on viability. We're not holding out on mobile screens in portals to make a quick buck off your contractors...it's just a design/resource/priority thing for us. So I can at least hear ...

Paul - Thanks for the outline of how that works. I'm a little disappointed that what I'm trying to do isn't supported. It doesn't seem very "out of the ordinary". The problem with just letting users login is that the majority of my technicians are contractors who might use the platform only a couple of times per ...

I see. There are 3 types of logins into Method: (1) Normal login (login.aspx) - intended purpose is for staff in the office. (2) Mobile login (mobile.aspx) - intended purpose is to serve up mobile-optimized pages for staff in the field. (3) Portal login (thirdpartyportal.aspx) - intended purpose is to give "My Account" ...

Can someone help ? Thank you !

Screen shows up ok while "Viewing". It is supposed to be a mobile-optimized page. (The portal is for my field techs to view their work orders.) I unchecked optimize for mobile and it started working, but now that I've re-checked optimize for mobile to confirm that was the problem, I still see the non-optimized version of ...