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  • Re: Dashboard Error Message

    [quote user=&quot;MikeB&quot;]Any suggestions offhand as to how this could happen?[/quote] I&#39;m not sure how this started happening but you could build a quick workaround by giving the manager a sales rep ID. &nbsp;Alternatively you could adjust the OnScreenLoad actions to build in a loop checking for the logging in user, if this user is the ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 07-24-2012
  • Re: Dashboard Error Message

    &nbsp;My dashboard tab has a &quot;Refresh&quot; button in the header that is activated OnScreenLoad. After playing around with a copy of the dashboard, I traced the error message to a specific report &quot;Report4&quot;. This particular report shows&nbsp;activities by &quot;AssignedTo&quot; (ie. by username). Upon login as the manager, as ...
    Posted to Method:Classic General Q&A (Forum) by MikeB on 07-24-2012
  • Changing Type and Reason on Cases

    This question came in via email from Mark... [quote user=&quot;Mark&quot;]Can you tell me where I can change the drop down selections for new cases&gt;type and new cases&gt; reason?[/quote] You can find the options to change on the Cases &gt; New Case screen under the add additional info&nbsp;checkbox. &nbsp;Beside the dropdowns for Type and ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 07-24-2012
  • Exporting a report as csv

    I was excited to descover it&#39;s possible to export a report in csv format from the Report Designer. For some reason, however, the data gets cut off. For example, I created a Sales Order summary report. Any sales orders with less than 3 lines showed no lines. Any Sales Orders with more than three lines showed the lines less three. For example: ...
  • Re: Business Process Improvements - Help/Feedback/Suggestions Wanted

    Hi Rob, Thanks for your feedback - I&#39;ll try to address everything in my reply... First up let me say that Method is the most customizable CRM on the market today. &nbsp;We provide you with a CRM template and the ability to customize it to fit your needs along with robust QuickBooks support. &nbsp; [quote user=&quot;robjgriffin&quot;]While ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 07-23-2012
  • Re: Data Base Questions

    [quote user=&quot;kvera&quot;]Do you know if this could be an issue since I am on the trial period of Method?[/quote] Definitely not. &nbsp;To follow up on Danny&#39;s post I think you need to preform a sync to see the data you&#39;re missing. &nbsp;On the Sales Rep screen, the Name field should show you a list of the all the people who you can ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 07-23-2012
  • Re: Issues on mobile devices.

    Yes it does work. With the search not working on the mobile login we wanted to find a workaround. Hopefully the issue will be resolved soon.
    Posted to Method:Classic General Q&A (Forum) by wmcfall on 07-21-2012
  • Business Process Improvements - Help/Feedback/Suggestions Wanted

    &nbsp; Hello,&nbsp; I wanted to share some items that I am running into that maybe someone else has solved or perhaps facing a similar problem. &nbsp;I am looking for ideas, suggestions or even product improvements that could go into Method to enhance the solution. First, it is important to understand we are a manufacturer, distributer ...
    Posted to Method:Classic General Q&A (Forum) by robjgriffin on 07-20-2012
  • Re: Data Base Questions

    @Kvera - you shouldn&#39;t have to edit the table properties to add a new sales rep. &nbsp;I guess the bigger question is, have you linked this to QuickBooks yet? &nbsp;If not, that&#39;s the first step.
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 07-20-2012
  • Re: Data Base Questions

    Okay so I did some digging around and when I go to the Customize &gt; Table/fields &gt; SalesRep and choose SalesRep to edit, it brings a screen that has the names of all the fields on the table Sales Rep, however the SalesRepName is underlined in blue, and when I hover over it I get the following message &quot;Displaying fields from the FullName ...
    Posted to Method:Classic General Q&A (Forum) by kvera on 07-20-2012
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