Method Community

Hi nick_warren and lacrews, For the record, no one at method ever gives up on a client and their forum questions....but the sad fact of the matter is sometimes we have other things to do that delay when we reply to a forum post. I am currently working on trying to reproduce this issue you are reporting. In the meantime, Nick_warren can you ...

I already did - the Exported file reflects the exact thing I get from the API. As you said, the file is generated through the API, so its not a suprise. The transactions are applied on that specific Job - there is no doubt about it as QuickBooks is showing it. Method is simply showing something else. I cannot explain it. I was hoping someone ...

[quote user="ATV94608"]I've tried re-installing but to no avail. Does anyone have any ideas I can try?[/quote] You should uninstall then re-install the plug-in.  Make sure you're logged in as the adminstrator when you run the installer.  Also make sure your Windows updates are all up to date. One other thing ...

Hi Everyone, I've been using the Outlook Plug-In for a couple of months to import Outlook contacts into Method.  The Method icon that used to be on the toolbar of a Contact window has disappeared!  I've tried re-installing but to no avail. Does anyone have any ideas I can try? Thanks in adance ...

Nick I think I ran into a problem with this before.  To make sense of this you can you export the customer table and include the fields Balance, TotalBalance, FullName, and ParentFullName? This might shed some light.

[quote user="JohnV"]How do I allow Method to track and use these same fields?[/quote] Hi John, unfortunately QuickBooks Online does not allow us access to those fields as this is an IPP limitation right now. ~C

Hello - We recently started processing charges as sales receipts through QB and would like to begin using Method to easily process the payment and email the Sales Receipt to our customer. While I can view and create Sales Receipts in Method, there are no options to process the payment (as in ReceivePayment screens). The second half to a ...

There are non at this point. Its a payment only and its applied on the customer in question. Please see the screen shot from QuickBooks as well. There is NO invoice here, just a sales order and two "Payments". These payments appear in Method under Transactions.  Again, quering the customer (Job in this case) in question only ...

"August" version will be available later today The following updates are now available on the staging site.  You can access the August version by clicking "Switch to the August version" when you sign into Method. Big Google Mapping update:  We are now using Google Maps API v3.8. Using the latest Google ...

Hi Nick I just took a closer look at your screen shot.  Where are your sales transactions associated the payment receipts?