Method Community

Since July 5 when  I attempt to do a full SYNC from Method to QBonline  I am told "An Unknown Error has occurred" this has continued for now 7 days How do I resolve   Jeff  

When I go to enter a group item on an invoice it is only showing me the group item name and not all the items listed under the group item.  Is there a way to have all the items show up?

 IE 9 and Firefox. Strangley, the grids now load if I: Create a new invoice in the "Stock" Method Mobile Invoice screen Add items and view the grid on the "Amount" tab. Edit the item in the custom mobile screen. The grids load here as well I think it had something to do with an empty grid and trying to create an ...

[quote user="MikeB"]Either way, the grids don't load.[/quote] Can you let me know which browser you're using while testing? ~C

Thanks Chad. Our MSP, Wyn Consulting, fixed the problem.  I'm not sure exactly what was wrong, but there was some issue with the QB instance on the Server, which could have contributed. The problem may have had nothing to do with the Server, but I did notice that the "temp log path" from the About panel of the Engine is ...

 Actually, I'm just viewing the mobile screen on my laptop while I'm logged into the regular version. Or when I log in on my laptop into the mobile version. Either way, the grids don't load.

I'm in the process of automatically creating transactions in various situations, but am stumped when it comes to fund transfers.  Although they show up in the transactions grid, I can't find a place in Method to do them manually, nor can I create them, as editting the transactions table is apparently not allowed.  I could do most ...

[quote user="MikeB"]Any insight into why grids won't load?[/quote] What is your mobile platform you're testing on?  Please let me know the device and browser version. ~C

 Thanks. Grids don't seem to be loading in the mobile environment. I'm logging in on my desktop and using the Mobile tab group. When I create an invoice on the stock Mobile_Invoice screen, it's great - really fast, until I reach the "Amt" section, which contains a grid. Even with only 1 item in the sales order, ...

[quote user="jnoneiliv1"]But the Engine on the server stays hung waiting for https connection.[/quote] This could be Windows server being locked down so just make sure you're installing as the admin user.  I also dug up this post which will allow you to configure the Method Integration Engine to use a specific port range. ...