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  • Method CRM Updates - July 16 - July 25, 2012

    The following indicates which accounting application(s) the release note(s) apply to. QBD = QuickBooks Desktop QBO = QuickBooks Online Contact Portal - Home Fixed (#3512) - alignment for address fields were off. (QBD & QBO) Cheers, Danny
    Posted to Release Notes (Weblog) by Anonymous on 07-25-2012
  • Re: Error Issue When Adding Contacts To Customer

    [quote user="MLDV"]When I open the pop-up for this particular Lead, the Parent Company displays for about a second and then disappears.[/quote] There was a bug identified here but it has since been fixed in the July release of Method. ~C
  • Re: Exporting a report as csv

    [quote user="l.brandow"]For some reason, however, the data gets cut off.[/quote] This sounds like a limitation in the report designer - I know there is a limit to the amount of data it will pull in for the print preview window (100-200 rows I think) so you're probably running into a similar limitation. ~C
  • Re: Dashboard Error Message

    [quote user="MikeB"]Any suggestions offhand as to how this could happen?[/quote] I'm not sure how this started happening but you could build a quick workaround by giving the manager a sales rep ID.  Alternatively you could adjust the OnScreenLoad actions to build in a loop checking for the logging in user, if this user is the ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 07-24-2012
  • Re: Dashboard Error Message

     My dashboard tab has a "Refresh" button in the header that is activated OnScreenLoad. After playing around with a copy of the dashboard, I traced the error message to a specific report "Report4". This particular report shows activities by "AssignedTo" (ie. by username). Upon login as the manager, as ...
    Posted to Method:Classic General Q&A (Forum) by MikeB on 07-24-2012
  • Changing Type and Reason on Cases

    This question came in via email from Mark... [quote user="Mark"]Can you tell me where I can change the drop down selections for new cases>type and new cases> reason?[/quote] You can find the options to change on the Cases > New Case screen under the add additional info checkbox.  Beside the dropdowns for Type and ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 07-24-2012
  • Exporting a report as csv

    I was excited to descover it's possible to export a report in csv format from the Report Designer. For some reason, however, the data gets cut off. For example, I created a Sales Order summary report. Any sales orders with less than 3 lines showed no lines. Any Sales Orders with more than three lines showed the lines less three. For example: ...
  • Re: Business Process Improvements - Help/Feedback/Suggestions Wanted

    Hi Rob, Thanks for your feedback - I'll try to address everything in my reply... First up let me say that Method is the most customizable CRM on the market today.  We provide you with a CRM template and the ability to customize it to fit your needs along with robust QuickBooks support.   [quote user="robjgriffin"]While ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 07-23-2012
  • Re: Data Base Questions

    [quote user="kvera"]Do you know if this could be an issue since I am on the trial period of Method?[/quote] Definitely not.  To follow up on Danny's post I think you need to preform a sync to see the data you're missing.  On the Sales Rep screen, the Name field should show you a list of the all the people who you can ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 07-23-2012
  • Re: Issues on mobile devices.

    Yes it does work. With the search not working on the mobile login we wanted to find a workaround. Hopefully the issue will be resolved soon.
    Posted to Method:Classic General Q&A (Forum) by wmcfall on 07-21-2012
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