Method Community

@Jeff Sorry I just realize that you are a QB Online user (as stated in your title). My response was for our QB Desktop user with our sync engine. I will let Chad continue with the issue with you

  A client email this question to us "All Activity (from any user) on any Customer in Method is listed as a Activity from a single user (David Proulx) in QB. To have proper accountability for each user in Method, we would want for each user's activity to show up as their related user account in QB. Example: Justin Campbell and Joe ...

[quote user="Jeff Douglas"]How do I resolve[/quote] I'm looking into your issue and will reply via email with more details.  ~C

@Jeff To help better understand your issue better, please find the following: Has there been any changes in the QuickBooks file (change in the location of the file)? Has your 'Change-Only' sync been successful? I would also check your conflicts. Under QuickBooks > Resolve Conflicts, are there conflicts and when did they ...

@Rolf [quote user="Rolf"]I could do most of it as a journal entry, but I would like the TrxType to be 'Transfer'.[/quote] Bank transfers are read only, as limited by the current QuickBooks SDK. Your best bet is to use a journal entry, which is better supported and more powerful (classes, multiple split entries). Please let me ...

Since July 5 when  I attempt to do a full SYNC from Method to QBonline  I am told "An Unknown Error has occurred" this has continued for now 7 days How do I resolve   Jeff  

When I go to enter a group item on an invoice it is only showing me the group item name and not all the items listed under the group item.  Is there a way to have all the items show up?

 IE 9 and Firefox. Strangley, the grids now load if I: Create a new invoice in the "Stock" Method Mobile Invoice screen Add items and view the grid on the "Amount" tab. Edit the item in the custom mobile screen. The grids load here as well I think it had something to do with an empty grid and trying to create an ...

[quote user="MikeB"]Either way, the grids don't load.[/quote] Can you let me know which browser you're using while testing? ~C

Thanks Chad. Our MSP, Wyn Consulting, fixed the problem.  I'm not sure exactly what was wrong, but there was some issue with the QB instance on the Server, which could have contributed. The problem may have had nothing to do with the Server, but I did notice that the "temp log path" from the About panel of the Engine is ...