Method Community

Yes that was it! Everything is working now.  I hate that All Mail folder, so I'd turned it off in IMAP.  It was interesting to learn that the gadget uses IMAP.  Since that doesn't come turned on by default when you set up a business Gmail account, maybe that should be part of the setup instructions? I had already enabled ...

Thanks chad! Both answers were very informative. With all of the information you supplied me with I was able to solve my problem.

Thanks for trying that out. The exact error we're getting is "xm002 NO [NONEXISTENT] Unknown Mailbox: [Gmail]/All Mail (Failure)" The gadget is hitting your All Mail folder and requesting details of the email you are on, so that it can pull out the names of attachments. And in response, it's getting back that the mail box ...

Yes I probably broke it... I went through the document, and everything was already set as per that (English, IMAP), except for the Show All Mail (I always turn that off)  I turned it back on and tried logging out and back in, and still no joy. I can't edit a contact either, I get a slightly different error.  Maybe its time to go ...

Victoria - We're getting weird errors from the gadget on our end, and it's probably YOU! :) Researching the error took me to this site: http://blog.showzey.com/post/389742346/workaround-for-unknown-mailbox-gmail-all-mail  Can you run through those recommendations and see if they solve it for you? Do me a favor - if it does solve ...

It looks really slick, but I'm encountering speed bumps. I may not have it working correctly yet for one reason or another, but when I have an incoming email and I click on Add Activity I get an error from Chrome: There was an uhandled error processing a request.  Please try again.  last Action=loadattachments (wish I could insert ...

@Jeff Sorry I just realize that you are a QB Online user (as stated in your title). My response was for our QB Desktop user with our sync engine. I will let Chad continue with the issue with you

  A client email this question to us "All Activity (from any user) on any Customer in Method is listed as a Activity from a single user (David Proulx) in QB. To have proper accountability for each user in Method, we would want for each user's activity to show up as their related user account in QB. Example: Justin Campbell and Joe ...

[quote user="Jeff Douglas"]How do I resolve[/quote] I'm looking into your issue and will reply via email with more details.  ~C

@Jeff To help better understand your issue better, please find the following: Has there been any changes in the QuickBooks file (change in the location of the file)? Has your 'Change-Only' sync been successful? I would also check your conflicts. Under QuickBooks > Resolve Conflicts, are there conflicts and when did they ...