Method Community

John, If it is a series, the job items aren't copied over until you print the route sheet / work order or until you start the job in Method.

@Rolf If you like us to review the issue further and your work-around then I will gladly forward it to our developers. Please email them to me and we will examine it further. [quote user="Rolf"]how do I do a count of the number of records matching my criteria in a report?[/quote] As far as counting the number of matches, there is a ...

 HI DaveS Following up a little more on this, we should also point out that we have no other users reporting this. We also use the API on a regular basis for many of our applications and internal functions and have never encountered this problem, nor have we had to resort to implementing Microsoft’s certificate policy code above.  ...

[quote user="Fred_D"]why did I need to do that?[/quote] It could be the screen was not published correctly and needed you to open it and click the publish button.  Did you open the screen and not publish it by chance, sometimes it can throw a screen off.  Publishing a screen is a good first step when troublshooting a problem. ...

Just as a follow up, what were the actual error messages you were getting? and you said lately, when exactly did these problems start happening? ~C

The est vs act man hour report in field services does have the info that im looking for....but i guess it cant look in the future.  When you do set up a work order for the first time...its called a series. Where is that series information stored?  In the Activties table i would beleive.  Thanks    

[quote user="Wavetec"]thoughts?[/quote] It may have been an action on screen or a hiccup with your connection.  Temporary errors can occur but if they persit then it's something we can look into.  Please let us know if you're still getting these errors. ~C

 Hi DaveS, "1 Method API documentation suggests using HTTPS, is that still true?" Yes "2. Is there a limit to the # of API calls such as 1000 per day/ week/ month?" No there is not....as long as your login credentials are valid use away "3. Why are the Method API calls not working and what can we do to get them ...

@alliance - you can always find out what a website's IP address is by: 1. Click the Start button in Windows. 2. Type "cmd" and hit enter. This takes in you into command prompt. 3. Type "ping www.methodintegration.com". You'll see ours is 67.192.223.114.  This hits our load balancer, which redirects you to one ...

Greetings, I want to create a grid to find out my future estimated man hours.  Field services>Work order list> Work order When your in a work order,  there is a field for est hours.  I want to look into the future and see what all my est hours will be for a month from now in a grid. I created a grid based on ...