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  • Re: Problems with Web Service API Call

     HI DaveS Following up a little more on this, we should also point out that we have no other users reporting this. We also use the API on a regular basis for many of our applications and internal functions and have never encountered this problem, nor have we had to resort to implementing Microsoft’s certificate policy code above.  ...
    Posted to Method:API Q&A (Forum) by Method_David on 07-03-2012
  • Re: Export to Excel - Error 404

    [quote user="Fred_D"]why did I need to do that?[/quote] It could be the screen was not published correctly and needed you to open it and click the publish button.  Did you open the screen and not publish it by chance, sometimes it can throw a screen off.  Publishing a screen is a good first step when troublshooting a problem. ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 07-03-2012
  • Re: Server Slow

    Just as a follow up, what were the actual error messages you were getting? and you said lately, when exactly did these problems start happening? ~C
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 07-03-2012
  • Re: Projecting Estimated man hours

    The est vs act man hour report in field services does have the info that im looking for....but i guess it cant look in the future.  When you do set up a work order for the first time...its called a series. Where is that series information stored?  In the Activties table i would beleive.  Thanks    
    Posted to Method:Classic General Q&A (Forum) by John M on 07-03-2012
  • Re: Server Slow

    [quote user="Wavetec"]thoughts?[/quote] It may have been an action on screen or a hiccup with your connection.  Temporary errors can occur but if they persit then it's something we can look into.  Please let us know if you're still getting these errors. ~C
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 07-03-2012
  • Re: Problems with Web Service API Call

     Hi DaveS, "1 Method API documentation suggests using HTTPS, is that still true?" Yes "2. Is there a limit to the # of API calls such as 1000 per day/ week/ month?" No there is not....as long as your login credentials are valid use away "3. Why are the Method API calls not working and what can we do to get them ...
    Posted to Method:API Q&A (Forum) by Method_David on 07-03-2012
  • Re: Method Portals IP Address for Subdomain

    @alliance - you can always find out what a website's IP address is by: 1. Click the Start button in Windows. 2. Type "cmd" and hit enter. This takes in you into command prompt. 3. Type "ping www.methodintegration.com". You'll see ours is 67.192.223.114.  This hits our load balancer, which redirects you to one ...
    Posted to Method:Classic General Q&A (Forum) by Method_Paul on 07-03-2012
  • Projecting Estimated man hours

    Greetings, I want to create a grid to find out my future estimated man hours.  Field services>Work order list> Work order When your in a work order,  there is a field for est hours.  I want to look into the future and see what all my est hours will be for a month from now in a grid. I created a grid based on ...
    Posted to Method:Classic General Q&A (Forum) by John M on 07-03-2012
  • Method Portals IP Address for Subdomain

    Hello. I was wondering if there was an IP address you could provide me so that I could point a subdomain on my site to the Method CRM, as opposed to an iframe. I'm not really sure how all that works, but I know that another company we use has a "job board" software online that they gave me an IP address for, I created a ...
    Posted to Method:Classic General Q&A (Forum) by alliance on 07-02-2012
  • Re: Export to Excel - Error 404

     This is wierd.  I cured the problem by going into "customize," then "editing" the file and doing nothing more than "publshiing" and then saving and closing. Question is - why did I need to do that?  I haven't made any modifications to that file in a very long time and have been exporting it to ...
    Posted to Method:Classic General Q&A (Forum) by Fred_D on 07-02-2012
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