Method Community

Hi Mahlon, As per our September 16th release, this issue has been resolved. Please test this again and post back if it’s still an issue. Thank you, Audisho

Hi Mike, We just spoke on the phone regarding this. The values in the LeadStatus table are not editable, as the values are automatically inserted when converting a lead to a customer. You can read more about this in the forum threads HERE and HERE. Your alternative would be to create your own custom dropdown field and table for storing custom ...

Hi James, Once again, I’m sorry that you’re having these problems. I’ve created a ticket and informed our development team of these issues. They’ll relay this to Rackspace to investigate, although it doesn’t sound like there’s much chance of Rackspace resolving this with Verizon prior to our migration ...

Hi ghawton, I’m sorry that I did not respond back to your previous post. Our development team has created a code fix for this and I was awaiting it to be released for testing before responding. As of Friday, our move from our current host to Amazon this weekend (see THIS post) is taking precedent over deploying any new code fixes. Assuming ...

Hi Mahlon, I was asked by our development team to replicate this issue for them today. I tried, but am no longer able to do so. The Entity field is now available to add as a column to a copy of the Contact List screen. Give this a try and let me know if it’s still an issue. Thanks, Audisho

Hi ghawton, Sorry that I missed your previous request for an update on this. Unfortunately, I don’t have an update on the ticket at this time. I’ll raise it again and see if I can get you an update shortly. Are you positive that you were able to save email addresses in this format in Method previously? I don’t recall seeing any ...

Hi Mahlon, As per ticket AS-908, this comment has been fixed to reflect the action correctly. Audisho

Hey Matt, Just letting you know that we deployed an update that prevents users from using reserve words as action result names. You shouldn't run into this issue again. Cheers, Audisho

Hi Maureen Your speed test shows that you have more than enough bandwidth to run Method. We usually recommend running Method in Google Chrome or Mozilla Firefox. The performance of both can be degraded by plugins / extensions or having too many tabs open. Audisho

Hi Maureen, Everything appears to be fine on my end and we have not had any other complaints recently regarding performance. Is the performance poor on our stock screens or is this occurring on your custom screens? Try running a speed test and post back here with your results. Here are a few things that you can try: 1) Clear your cookies and ...