Method Community

Hi Sush, For the first part of your question, I am assuming the Pay Now button in Method and it takes the customer to Method Portal. Is Pay Now button in question here is from the Invoice Email template, when customer received that email?  -Inder

Hi Issam, What exactly should be clickable? A physical street address? Depending on what you need, there are some options available like hyperlinking or making an email clickable.  This just depends on what you actually want to show when the address is clicked. - Adam

Hi CF_Pro We are unable to reproduce this issue on our end. Also our error logs do not indicate any errors fromt he API. If you're still receiving errors when attempting to use MethodAPIInsertV2 please enable methodsupport. Then send me an email with your account name,  the fields, and the data you are trying to insert into the ...

I have been using my custom screen without problems and went into the edit of customers* and didn't change anyting that I can see would cause an error.  Now I am seeing Error Generating dropdown, an email has been sent to the administratior. Please help. the custom screen is Screen Tech Mobile Invoice.  Thank you,

CF_Pro, I have not yet recieved an email from you with your accountname, the fields you are trying to insert, and an example of the data you are trying to insert.....I cannot attempt to diagnose further without the information I have requested from you. According to our logs both MethodAPIUpdateV2 and MethodAPIInsertV2 have had no problems ...

Hi k.leeser, I would try a full sync again or even reinstalling the sync engine. If you are still having issues enable the MethodSupport user (Customize > Users) and email me your account name to m.melo@methodintegration.com and I will take a look at your account. -Michael

I have followed the directions and updated the EAC. It may take some time to resolve. In the mean time, I did some additional research and found a forum suggesting I change the server settings to "XXXXXXX-com.mail.eo.outlook.com" and use an non-SSL connection. I made the associated changes and the email went through. The server settings ...

Ok thanks.  For now I'm just using my gmail SMTP, but I will contact support. Really liking this software more every day.

Hi christian, Yes you can do this by customizing the QuickBooks_Invoice screen, then editing the Send Email action within the Save & Email button. You'll want the look at the Email BCC field and have it use the value of the current users email address. *Hint: Value From Session. - Ashur

Hi Paul, I'm trying my hand at the web form and have set up a test site on Google Sites. The good news is that I was able, with Fran's help, to get the form to work. Except when I hit the submit button, I get the error message you were talknig about. However, I'm having a problem in that Step 7 where I enter the Internal Email ...