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  • Auto follow-ups creating two activities

    I am, for this forum's sake, a telemarketer for my company.  I log all calls I make to our clients, and on some, I schedule follow-up calls.  Now when I schedule these follow-ups, I simply click the "Schedule a follow-up" button and set it for a future date.  Now, when I go back to my calander, I see my scheduled ...
    Posted to Method:Classic General Q&A (Forum) by SMFletcher91 on 05-18-2012
  • Re: Scheduler app

    I have a programming background and feel confident I could figure it out but I am hoping for a little direction to get me started. Do you have any suggestions on where I might start? Michele
    Posted to Method:Classic General Q&A (Forum) by micheleh on 05-18-2012
  • Re: Having trouble with deleting contacts and activities

    Thank you for your time and advice; this will help tremendously with sorting out our leads and customers!
    Posted to Method:Classic General Q&A (Forum) by SMFletcher91 on 05-18-2012
  • Method Platform Updates - May 17, 2012

    "May" version now available The following updates are now available on the staging site.  You can access the May version by clicking "Switch to the May version" when you sign into Method. Gmail Gadget beta - use Google Apps? You can now use Method directly inside Gmail. To join the beta, read more about it here. New ...
    Posted to Release Notes (Weblog) by Method_Paul on 05-17-2012
  • Re: Invoice errors

    Thank you - that is what I was really wanting to know & I think I figured out what the issue is.  The customized invoice screen that I'm using was copied from a QB screen, which does require the validation. The prompt to Enter an Account is set as an action on the save button. Before I delete this action though - can you tell me ...
    Posted to Method:Classic General Q&A (Forum) by AutumnW on 05-17-2012
  • Re: Invoice errors

    [quote user="AutumnW"]Yes, there is a validation rule attached - it requires an account.[/quote] This is a problem, you should not have this validation since this field is not in use for QBO.  My Method CRM QBO account does not have the ARAccount field and your stock table for Invoice shouldn't.  If you added this field, ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 05-17-2012
  • Re: Method Report Designer

    [quote user="JKM@SA"]Is this the recommended way to access the designer now?[/quote] The report designer is actually an installed application, once you run it for the first time it should show up in your start menu.  The application is always updated, when you launch it'll always update to the latest version.  Depending on ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 05-17-2012
  • Re: Scheduler app

    [quote user="micheleh"]does the scenario i described exist and if not how difficult do you think it would be for me to create this?[/quote] This scenario doesn't exist in the current version of Field Services but is something that could be built on your own, or with the help of one of our consultants here. ~C
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 05-17-2012
  • Report Designer - DetailReport Band

    I'm having a couple issues. 1. I have a report with a DetailReport Band and it was working but after watching your webinars I went and messed with it and now it's not.  :)  The simple question is I have a DetailReport Band that referrences a table and if there is 1 thing in the table I get 1 printout.  If there are 2 ...
    Posted to Method:Classic General Q&A (Forum) by Wavetec on 05-17-2012
  • Re: Invoice errors

    The email settings are clearly a lower priority - since I first need to be able to fix the invoice issues themselves before I can email anything. Also, the invoice I tried to email (but didn't send) was created in Method, not QBO. Then invoices I'm having the real trouble with are the ones that were made in QBO. The biggest problem of ...
    Posted to Method:Classic General Q&A (Forum) by AutumnW on 05-17-2012
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