Method Community

Hi thesolarguys, The reason you are seeing this lengthy 'Processing' message when you log in, is because the Dashboard page you are loading contains a great deal of information which all needs to be loaded and calculated for display on screen (in the form of charts etc...). I just logged into your account on my end and it did load ...

Nevermind I think I got it. Thanks

I made a change to the first page after login. That page does the "Method is still processing your request" and it won't stop showing that message. I can't edit the page or do anything. What can be done to fix this so I can atleast get back to the customization page?

Yeah, I think an E-mail notification would be good.  Although that might just send us back to trying to figure out the root cause.  There is something odd about the way the engine retries to connect related to it's stored memory of the login and password, etc.  And timers and counters for retrying.  When I reconnect I am ...

This is still an ongoing weekly issue for me. In response to this issue, I believe that Method CRM has been developing a method for receiving notifications when issues occur with the sync engine, which I think would be very helpful. Knowing when the sync engine crashes or when a particular sync is stuck would mean that we could prevent these ...

Ben, Thanks so much.  Now I feel kind of stupid about this.  I thought I had tried doing the same thing, maxing out the rows and columns to see if they would show up, but maybe I was not thorough enough. I think I can now just fix the field positioning and add back the fields I've already removed in the Section. Best ...

Jim, Thanks so much for following up.  I'm not really sure how current the problem is.  When it is happening it can go days or even weeks before it hangs up.  It's not a big problem except that I don't know it's happened until someone else is trying to do something in Method and they see that records are not ...

Hi James - Thanks for the insights. We've been working with the other customer offline, but I wanted to see if this issue is still happening with you or something you've seen in the past. If still happening with you, we would be happy to have someone reach out to see what we might find in your specific scenario as there a number of factors ...

Hello,  I would like to mention that this process cannot be automated to autogenerate unique account numbers for all your customers and have it sync to QuickBooks right away. There would be some customization required to assist in doing this. Here is an idea below on how customizaton would be useful for generating ...

That's an interesting idea.  The API itself does run behind a load-balancer and is deployed on multiple servers.  However, the servers themselves should have the same code deployed (and there are controls in place to ensure that is the case).  The individual servers can be up or down at various times throughout any given ...