Method Community

The following updates are now live for users of Method Fixes Payments - Fixed an issue where some single payments were logged twice in the payments history page. (PL-40328) Regards, Ayushi

John - can you try to do a sync now and see if that fixes it?  I think I know what the problem was. Paul 

Justin, Thanks. -- Alex

Hi all, I'm new to Method:CRM, and working on QB Enterprise 14 Desktop and Method Pro. After browsing several forum post regarding data synchronization to QB, I still have some questions and would like to ask you experts can shed me some lights: 1. is it still true that only custom field created in QB can be sync between Method and QB? I ...

Hi TogstTeam, Given the nature of the issues you mentioned, this is not a sync issue but a transaction-level issue. I can't really assist you over the forum here, as I need to actually go into your account and figure out what is happenig. Please contact me to schedule a GoToMeeting session, and we will go over these issues. Please note, as ...

Ben, If you've completed a full sync since installing the beta engine, you should see the new fields and tables.  Could you enable MethodSupport and email me the company account?  I can take a look and try to find them. - Adam

When I first tried, it was not, but I just tried again with the QB file open, and made sure to do a sync before trying again.  Still no lines showing up for billing.

That took care of it. Thanks!!

Do activities entered using the Method html pages sync back to Outlook (usin the Outlook Integration app) or do activities only sync from Outlook to the method html pages?  i.e. is the sync bidirectional?  I don't see the activities syncing from the web to outlook, but I wanted to make sure this was as designed.

Thanks Ben, for the helpful reply.