Method Community

Hi debwiddi, I’ve moved your post to the Method General Q & A since it is not related to the sub-forum for Professional Services. Thank you for the response but I am not able to replicate the same issue that you are having. Are you using one of our original screens or is this a custom screen? If they are original screens, I can ...

Hi there, We’ll certainly help you look into this. Can you please outline the steps you are taking to enter time? Are you working in Professional Services (hence the post to this professional services forum?) or are you working with Method Field Services (because I see you used the word ‘Work Order’)? Please outline the steps ...

Hi Kerry - Thanks for the feedback after the webinar. I'll take a look at this as a suggestion and see what is involved and if it makes sense to add this as a general feature.

Hi Navitha, this should be fixed. Can you please confirm?

Hi Navitha, I am assuming you are referring to "Is Manually Closed" field on the PO? If so, this is something that we are already aware of and are looking into why the checkbox will not retain the checked value. We will update this post when we have an update.

Hi Michael, Thanks for taking the short call yesterday. Some of these concerns have already been addressed while others are currently being worked on through development.  I will post here to let you know when they are live and add a Release Note if any app update was required. Thanks!

Michael and Matt - these issues are a combination of design and internal tickets I am waiting to hear back on. I'm hoping to have both resolved soon so they are working as they did during Friday's webinar. I'll try to post here with regular updates if there are any delays.

Michael, Can you let me know if the response from Method_Paul  has helped address this? Otherwise, I can look into situations where service item would be greyed out or disabled within Pro Services.

Hi Mary, That is strange, I'm going to have to look into why that happens and get back to you. Thanks for participating in the webinar Q & A and for the comments.

Matt – yes, that is accurate. It can still function but when you get to invoicing QB really needs to be up and running for Pro Services.