Method Community

Hi Jacques, First thing I would like you to do, is to try loading the same page in the Firefox browser (available at www.firefox.com) and seeing if you experience the same issue. If you are using IE and you have certain plugins or toolbars installed, they may interfere with the page being displayed correctly. You can also try logging into another ...

 Hi April, Thank you for your feedback. We have noted your suggestion and will look into it. Warmest Regards, Denis

 Hi Akoumjian, I will pass this on to the developers to conduct further testing, and will get back to you with an answer regardless this anomaly shortly. Could you kindly email me (d.kugappi@methodintegration.com) your name and contact details, so that I can reach out to you directly. Regards, Denis

Hi Laura, Assuming that you are referring to a scenario where your client is trying to enter inventory or non-inventory items, this is possible in the "home" screen under the items tab link. To add an inventory item, below the existing items grid screen hit the new... button. This, of course, means your client does not require access to ...

 Hi Akoumjian, Could you kindly provide a screenshot through email (d.kugappi@methodintegration.com) capturing what it is you are seeing in the result? I am actually using a Mac here at Method, and cannot reproduce the error you're getting. Is this, by chance, a customized report? Please also let me know what screen(s) this is ...

Thanks Selwyn. Update: We've been able to reproduce the error, and have resolved the issue. The "Go to..." link should now work properly. Regards, Denis

 Hi Brandon and Selwyn, We tried replicating the "go to" issue you mention, however after trying it on several machines can observe no errors. Could you kindly point us to the direction of the error that you are encountering. Based on the above, we assume you are talking about the Customer Center -> Customer List -> Existing ...

Hi Brandon, Also, just to address your first question, the way Method handles "customer name" and "company name" is identical to the way it is handled in Quickbooks. A customer name can essentially be anything you like, either an actual name (First name, Last name) or a company name, either is acceptable. If you try to enter ...

Hi jtecdistributioninc, Thanks for your post. In order to figure out what we can do to help, we need to know what screen, tab, and tab link you are attempting to access. What may be helpful if you are working on a custom screen or a copy of an original screen, (not one of the default screens provided with Method) is to ...

 Hey jnoneiliv1, We are currently looking into this and will post an update when we have more details.