Method Community

The following updates are now live for users of Method. Features Added an attachments control to designer, which allows users to attach multiple files to a recordID using drag & drop functionality (PL-5875) Fresh re-design to opportunities app using a New / Edit Opportunity screen(PL-9863) Added support for print ...

Hi Method people, I'm not seeing a way to do something that seems like it would be a normal part of the process for creating a new Custom App.  I've started a new App. I would like to import a copy of one of the standard screens, Add/Edit Sales Order, for example,  as a starting point for a custom screen, rather than starting ...

Hi, I'm new to method customization and not sure how this is supposed to work.  At the moment we are just 2 users:  me with admin rights, and one other user with regular user rights (though I also tried giving "full customization" permission).  When the second user account was added, the screens which had previously ...

Hi furrywombat, Yes, this includes the non-standard API server that you use as well. Cheers, Audisho

Outstanding. Very quickly, though -- the API that we are connecting to, as I mentioned, is not the standard API. If you would please confirm that our stuff has been re-pointed as well. And I will monitor for any additional errors coming through.

Hi furrywombat, We had a hardware outage on Amazon Tuesday night and as a result, we had to point some of our services, such as the API, to another environment. We believe this may be what's causing this error. We've just switched these services to point back to our main production environment which is now functioning correctly. Please ...

Two more of these errors since my initial post. One desktop sync request at 8:35am this morning, and a failed select at 11:51am.  Any idea what's going on here, please? Nothing has changed on our side.

Apologies, indeed you are correct. The templates you do have access to modify in relation to reminders/assignments are:  CRM_ActivityAssignedToUser CRM_Follow-upActivityforUser The automatic activity due reminders that go out are saved on the backend, and the template is used aross all accounts - unfortunately we cannot ...

We've been getting this particular error periodically, ever since the recent reconfiguration of the API server. This particular case is an interesting one as well, as we do have a unique API server configuration which you may reference internally.  The error is not specific to any type of query, and has been returned now for both select, ...

Thank you for your response.  But this is the email that comes when a lead submits an inquiry through our web form on our Contact Us page.  I didn't see this email in the list of email templates where you pointed me to...