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  • Having trouble viewing previously uploaded documents.

    Does anyone have a solution as to why I sometimes cannot view a document I have previously uploaded to a customer&#39;s profile? I get this error message - We were unable to resolve your request. Either the screen you are trying to access does not exist, or there was a problem with your request. Recommended actions: If the screen has ...
    Posted to Method:Classic General Q&A (Forum) by JmeShu on 03-20-2012
  • google apps hosted site

    i cannot get the web leads form to load on my website. &nbsp;does anyone have specific instructions for uploading sample form from google sites interface? &nbsp;I tried saving as personl gaget but i am recieving syntax error on line 6. it appears to be bad table reference. &nbsp;i am not an idiot but my coding days are long behind me. try to keep ...
    Posted to Method:Classic Web Forms (Forum) by KieranD on 03-20-2012
  • problems setting up customer/lead number for files

    &nbsp;Hi, I am a new user and am trying to add a customer/file number to new leads/customers.&nbsp; I copied the screens for customers (QB) and customers / leads (CRM) then dragged the account number field into the new screens but when I signed out, let the three fields update and signed back in, it still does not show the number field.&nbsp; Do I ...
    Posted to Method:Classic General Q&A (Forum) by Anita Andres on 03-20-2012
  • Re: Importing Leads - Help needed!

    CF_Pro- Since in most cases Leads will become QB Customers, when you import a lead you have to ensure that you don&#39;t have a customer by that name already in Method. The error message is a bit misleading since if it is a lead it won&#39;t be sent to QB until it gets flipped to a customer. -Michael
  • Re: Deleting Imported Records

    emiller- I was able to duplicate this. IsLeadStatusOnly is a special field that gets disabled once a customer is synced to QB. I will have to look into this further. How many customers/leads did you import? If it wasn&#39;t that many it may just be easier to manually delete from in Method and re-import them with IsLeadStatusOnly set to ...
  • Re: Web-To-Lead for Applicants

    @mrjonboy - I tried it myself on both FireFox and Chrome and experienced the same problem as you. Sometimes it worked, sometimes it didn&#39;t. We&#39;ve been having problems with the latest version of the HTML editor we use, and are in the process of replacing it. &nbsp;The &quot;labs&quot; version of Method has the new HTML editor, but the web ...
    Posted to Method:Classic Web Forms (Forum) by Method_Paul on 03-20-2012
  • Re: Receive Payments screen ??'s

    Wylie- The only way around this would be to store the CC info in Method custom fields outside the standard QuickBooks fields, however I do want to point out that this data would not sync to QB, and for security reasons you would want to use Method actions to Encrypt the CC info before saving and then decrypt it as needed. -Michael
  • Re: Web-To-Lead for Applicants

    Paul, Just asking this question again as the Web forms are not allowing it.&nbsp; &quot;The design of the Thank you page is not allowing me to put any information into the box. I have noticed this to come and go as well (sometimes does, sometimes doesn&#39;t)&quot; Basically, I can&#39;t design a thank you email. Any thoughts? Thank you
    Posted to Method:Classic Web Forms (Forum) by mrjonboy on 03-19-2012
  • Re: Importing Leads - Help needed!

    I tried your suggestions, and it imported a bunch, however 50 or so rejected and this is the error I got on each one Error:&nbsp;Save Warning: The Customer/Employee/Vendor/OtherName could not be sent to QuickBooks. This Name is already in use. Please edit the Name so that it is unique and save again. Why is it talking to Quickbooks already, if I ...
    Posted to Method:Classic General Q&A (Forum) by CF_Pro on 03-19-2012
  • Re: Deleting Imported Records

    Okay, I tried that but the IsLeadStatusOnly is not available when I select update checkbox? &nbsp; &nbsp;
    Posted to Method:Classic General Q&A (Forum) by emiller on 03-19-2012
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