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  • Re: Error message when customer tries to pay via portal

    We worked with Aaron and resolved this issue. &nbsp;We deactivated existing payment gateways and created new gateways using new connection tickets with login security set to &quot;no&quot;. Information about this error can be found here: https://ipp.developer.intuit.com/0085_QuickBooks_Windows_SDK/qbms/0060_Documentation/Error_Handling &nbsp;
    Posted to Method:Classic General Q&A (Forum) by LaCrews on 03-15-2012
  • Re: Payment Button on portal

    We use transfirst, they are both a processor and a gateway. &nbsp;They do support Authorize.net, but that would be another layer of fees that we want to avoid. We have the API integration already complete with TransFirst, now we simply need a button on the portal that links to a custom URL that includes the amount we need to charge.
    Posted to Method:Classic General Q&A (Forum) by CF_Pro on 03-15-2012
  • Re: Customer Import Error

    Hi there, In Method there is an action Encrypt/Decrypt Field/Object. This action allows you to either encrypts the value so that it is unreadable, or decrypts a previously encrypted value to be readable again. If the encryption/decryption fails, the original value will be returned. I believe what Paul was suggesting was to use the Start Loop ...
    Posted to Method:Classic General Q&A (Forum) by Method_Valbon on 03-15-2012
  • Re: Emails showing methodintegration in from field

    Hi hycari, Unfortunately no, those are &quot;system&quot; generated emails not ones sent through Method actions. The way it stands now we would have to look into this internally.
    Posted to Method:Classic General Q&A (Forum) by Method_Valbon on 03-15-2012
  • Re: Customer Import Error

    Can you explain how to encrypt and decrypt data in method, please? &nbsp; &nbsp;
    Posted to Method:Classic General Q&A (Forum) by jnairn on 03-15-2012
  • Re: Adding fields to screens

    Hi hycari,, I&#39;ve taken a look at the screen shot. Please let me know by contact me directly if you would like to have the work done through consulting. Keep in mind there&#39;s no clean way to get this on the transactions grid but we can display it on the screen for you. &nbsp;
    Posted to Method:Classic General Q&A (Forum) by Method_Valbon on 03-15-2012
  • Re: Customer Import Error

    Thanks for the response and for the &quot;heads up&quot;. But I had already edited the number, it wasn&#39;t a &quot;real&quot; number. I&#39;m smarter than that :). &nbsp; I will give this a try and let you know if it works. Thank you!!!
    Posted to Method:Classic General Q&A (Forum) by jnairn on 03-15-2012
  • Re: Customer Import Error

    jnairn - First, I edited your post. &nbsp;We don&#39;t want that number in a public forum :). Now, the reason you are seeing that is because of the type of field you chose. &nbsp;An integer is too small to hold that value as a number (see&nbsp;http://en.wikipedia.org/wiki/Integer_overflow&nbsp;if you are interested). You&#39;d be better off ...
    Posted to Method:Classic General Q&A (Forum) by Method_Paul on 03-15-2012
  • Remove Balance for customer contact logins?

    Hi there, &nbsp; When I set up additional contacts for my customers to login to my portal and submit tickets/cases they all see the main customer account balance. &nbsp;Is there any way I can disable this feature for certian and/or all users? &nbsp; -Scott
  • Customer Import Error

    &nbsp; I am a new user to Method and I am having trouble importing my contacts. I am getting the following error message: ERROR:Value &#39;379xxxxxxx003&#39;, which you tried to insert into column &#39;AmexNumber1&#39; of type Integer could not be interpreted as an Integer. AmexNumber1 is a custom field that I added to the customer screen. ...
    Posted to Method:Classic General Q&A (Forum) by jnairn on 03-15-2012
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