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jnairn - that's a pretty informative (and hopefully helpfully worded) message for an error :). What is the contents of your 15th record? What is the contents of your 16th record? Are you importing from a CSV file, or are you copying and pasting? Paul

I'm glad you're making plans for interactive help pages, and I'm with James on wanting to submit user content!   Just throwing this out there: have you considered a Wiki-style format, to editing of articles directly, maybe through some limited form where Alocet employees preview and approve changes before they are effected? This ...

Hello I am getting the following error while attempting to update my customer contact list. Please help.   ERROR:The CSV appears to be corrupt near record '16' field '108 at position '991' TIP: Your delimited data could not be understood. This is probably caused by an uneven amount of delimiters in each line. For ...

James - for now......the forum is still the best place.   What we do know is that the Help Center will be interactive.  But what we haven't decided is how we're going to do it.  If we just do comments, then the articles will become a nightmare of Q & A, rather than helpful tips.  But Q & A has its value too ...

Wylie - yep, that's exactly what I needed. You'll just need to use the override URL of http://www.chargeanywhere.com/emulators/authorizenet.aspx and it should emulate all by itself. The other side benefit of this is that even Authorize.net users can temporarily use the test gateway URL while testing a customization - whereas ...

 Hey Paul, Sorry for the delay ... I'm still waiting for my Processor to get me the info. ... I can't go direct to the gateway.  On a side not I'm now not sure if I will need it or not as they have changed pricing and Authorize.net is pretty comparable.  Despite that I still think it is a worthwhile process for you as ...

Sam For all email that gets sent from Method we just blind cc an email address that we later pull into outlook or gmail.  

Wylie - see http://www.methodintegration.com/cs/forums/p/2986/11344.aspx#11344.  It looks like we could get this on the staging site as soon as the 22nd for you to try out (exposing the Post URL was a tiny change). But it would still help to see which docs you are referring to, so that they can see if there are any obvious ...

CF_Pro - I checked, and good news.  They did a quick discovery session to see what would be involved, and ended up getting it pretty much ready to go.  That's rare - it just means it was very easy to put in. So it's currently in the "labs" which means it has to go through testing, and then to the staging site, and then ...

I haven't actually started using Method's internal email capabilities, so maybe you can clue me in on the basics. We do have the Outlook plugin, but from what I've seen its all about uploading information from Outlook to Method. Does the plugin handle the reverse, and download every email I send within Method back to my ...