Method Community

Hey, just wondering what the status of this topic is after our phone conversation, as it's been a few days.    As a reminder, you were going to confirm that it is in fact possible for the report designer to display both regular line items and description-only line items simultaneously, given the correct customization. My concern is ...

Hi Dave, I wasn't able to duplicated the issue on my account. The way I duplicated this issue was by adding the 1 D&H to a shipping table, and then I inserted the exact same data on the grid again through he "Insert Fields Into Table" action on a button in the screen.  What I would do, is consider discussing this ...

I fixed it! Thanks so much for your help guys. BUT! I have one more question. When a customer clicks the link to: "Ask a Question  - Create a new customer service case." the system sends me an email to (again) the wrong address. Where can I change that? Aaron

Mark's right.  FYI, though, you need to do a full sync to get the company info over. Paul

Hi Aaron This email address can be changed by updating your company infomation within QuickBooks.

When a customer logs into our portal, using their created UN and PW, and they see the screen where they can pay for an outstanding invoice, at the bottom of the screen there is a place that gives them our company contact information. However, the email address that they see is incorrect. How do I change this?   NOTE: I am talking about the ...

I am trying to change my default email settings under the "my account" tab in Method and receive this error: "The test email failed to send. Your settings have not been saved. Please edit the setings and try again. Here is the response we received from your email server: The operation has timed out." I just setup the ...

Hello, I've successfully used the FedEx Shipping Manager inside of QB Enterprise to have the FedEx tracking number inserted into my customer's invoices. The tracking number goes on the next blank description line of the invoice. What I need help on is how to have Method "see" that information after QB puts the new description on ...

 thank you for the quick response.  Your suggestion worked perfectly and I was able to make the desired adjustments in just minutes.   thanks again.   BOB

Hi rlemoi, If you go to the following blog Here, if you look at the last section that is order listed by numbers, point 2 mentions that the plug-in works with Outlook 2007 and higher. The article also has other great content related to the Outlook Plug-In. I hope that this helps. Ronen