Method Community

Hi viret56, The reason that you are getting this time out error message is because you are logged into Method with the username concurrently on either a new web browser on a new tab within your current browser. You can only log into Method in one session and not two sessions with your username. The error message will appear for security ...

Hi lvharris, I just wanted to give you an update that I am looking into getting an update for the response by finding alternate ways of automatically renewing the activity. I am going to get back to you shortly with a response once I have an update from the team on an alternate solution. Ronen

Hi lvharris, Is the e-mail being sent to the same recipient 16 times? Can you test sending in the activity again by e-mailing me the template at r.gaisiner@methodintegration.com and I will confirm that this is happening for one activity. Ronen

Hi lvharris, I wanted to give you an update that I am compiling the response to this question and going to contact you shortly. Ronen

Hi lvharris, When you create a new activity, there is a checkbox for Recurring which opens up the section for the activity to set the parameters for the scheduling of the recrring activities. There is a checkbox there for Is to be renewed. This will automatically renew their recurring events until they are no longer an active customer. I hope ...

Hi lvharris,  I just wanted to let you know that I am working on getting a response to your post and will have one available shortly.  Ronen

On second thought, now I'm not sure why I'm using the Closed flag from the Sales Order header as I can see a line by line flag in QB.  I know I tried to have individual line status from the QB flags, not sure why I got stuck at the header level????

Smoyee, I'm really curious to know how this works out for you.  Did Method and QB allow you to update the Invoiced qty field?  I'm surprised that this isn't a system field that only QB can update.  What happens if QB also updates the field? I haven't fully digested this, so I'm thinking out loud. Michael also ...

Hey Ronen, Thanks for your detailed answers. For me it was much easier to start from scratch as the report I wanted to create was very different (as far as the look and feel) than the WorkOrder report. I was incorrect when I gave you the field names that I had in the report. I had the ones you listed and still no contact information shows up and ...

Rather than a SalesRep initial, I want to use a new field called PreferredName I added for each Rep (via Employee). I want to see this in a column on the Customer Contacts grid (I'm customizing it). I couldn't modify how the SalesRep dropdown was linked to Customer, so I had to first remove it (from the edit customer screen, and then from ...