Method Community

Ahh.  That explains it. Regular live production sites have a "/method/" URL. The new, up and coming, optional site is the "stage" site, at a "/stage/" URL. You are using the /stage/ site URL in the login.  Your customers should always be given a /method/ URL. The stage site is not always guaranteed to be ...

Paul Lucky for us that we are using source control. Here's the old one. It was in a version from last night and earlier this morning. Its still giving this same message. https://www.methodintegration.com/stage/ThirdPartyLogin/ThirdPartyLogin.aspx?pid=%2bDJB2Jo2hTNs847Z8qs7iTFKWuN6BklJgfH1wt%2fkokSpp5Vuf06JQ917hM5UPT50 You can get the ...

Mark - can you private message me your old URL and new URL?  I can run some back-end decryption on it to see what the old ID was referring to versus the new one. We weren't down last night, no server alerts, and no maintenance....what was the exact message you saw? Paul 

Last night our customer portal said it was down for service for 10 minutes.  This persisted for more than 14 hours. We made no changes to the portal settings.  However, when I looked at the URL in the portal settings it had changed and when I navagated to this new url the portal works as expected. I have made the correction on our ...

Thanks for the prompt reply Ronen! I'll try this out when I get home from work, because Method is my life now.

Hi smoyhee, What you could do is you can open up the report name Sales Order (Custom) and rename the report. You can then remove the [SalesOrderLine.SalesOrder.Item], [SalesOrderLine.SalesOrder.Quantity], [SalesOrderLine.SalesOrder.UnitOfMeasure], [SalesOrderLine.SalesOrder.Rate], and [SalesOrderLine.SalesOrder.Amount] fields. You can also ...

Hey smoyhee,  I am looking into your issue right now and going to give you a prompt response shortly. Ronen   

Bump! I'm still trying to find out if there's anything I can do in terms of customization in order to get the Report to show whats on my Invoice screen in Method. This is a pretty important deal for us!

Hi smohyee,  That is correct.  Ronen

Hi vire56, I just wanted to give you a quick update that because this is a customized screen, it is no covered under our free technical support but part of our paid consulting service. Aside from that, I just wanted to give you a brief overview of what you can do in the meantime to attempt to troubleshoot this yourself. On your copy of your ...