Method Community

Hi Dave,  Can you please enable your MethodSupport username and provide the name of the customized screen that this is happening on so I can troubleshoot it further.  Thanks, Ronen 

Hi khorner,  The reason that you are not able to see the contact information on the work order is because the contact information is not added directly to the new work order.  The best way to make sure that the information gets passed on to the report is by creating a linked field in the activity table and to make sure that the ...

Greetings, Method Feb Version>Bill pay Billpayment from template online CRMqudesktop @267> Check more than one bill> press the pay selected bills button. If you check mark more than one bill to pay, it will only pay one of them.  I have to check mark one bill, press the Pay Selected Bills button, then uncheck it, then check a new ...

Greetings, Method Feb version> New activity screen CRM_new activity template crmQB desktop #390> comment section When creating a new activity, I cant write in the comment section even after i tried saving it.  After saving i go to the activity list screen, choose the activity again and then it takes me to the edit activity section ...

 I looked at the detail header in fieldservice_workorder and it does not contain anything for the contact information, only company name. I added the fields for the contact information to a test report and nothing shows. i have data in those fields in my customer list. Any ideas?

Hi There, What will happen if one customer makes another enquiry and use the same email address he used before? Will Method create another lead or update the existing one? Thank you!

Hi there! I have a small problem. This is second time today that my lead form just goes AWOL while I am still designing it :-( I create a "standard" web to lead form with advanced options... then when i get to the step where i edit some field descriptions (and i don't change or use any functions etc, basically just hiding some ...

  I can only do expense accounts and thats it.  I am thinking when you guys programmed this page you only wanted expences.  John M    

Hi John, I was able to replicate this. Seems when you update or save it doesn't like the COGS for some reason. I'm able to use other account types though…what about you? Let me look further into this before I post back here. A temporary solution is for you to create these particular bills in QB…they'll still sync to ...

Hi cpitts, Ronen's right, you'll have to edit the grid in order to add the field. If you make a copy of the Invoice screen (sounds like you had this part done) you can edit the grid and follow the wizard until you reach step 2 of 9. The grid is found under the Existing Invoices section displayed as InvoiceList. You'll be looking to ...