Method Community

Hi lvharris,  I have great news. When I logged into your account with the MethodSupport username, when I entered your full e-mail address in the Email User Name field for the default e-mail settings, I was able to successfully test sending a single e-mail to myself within an activity.  I also send you a test e-mail for the ...

In line item tables, such as SalesOrderLineItems or InvoiceLineItems, there are several RecordID fields.  First, there is just the RecordID, which I assume is the ID of the individual line. Second, there is SalesOrderRecordID (or the Invoice equivalent), which associates a line item with a given Sales Order.  There are a few other ...

Hi Sunny,  [quote user="Sunny"] We have 2 types of customers - a private individual and the corporate customer who is a client on behalf of their company   For the corporate customer we normally want to know their position in the company and also the company name  - for the private individual this info is unnecessary - ...

Hi John M,  You don't need to worry about this because the estimate information is still saved in your QuickBooks company file and within your Method account. The number is just not coming through and I want to troubleshoot it further. Can you please enable the MethodSupport user for me and e-mail me at r.gaisiner@methodintegration.com ...

Ronen, What i ment was, when i create a estimate i get a estimate number on any new estimates after your method update. All my older estimates dont have numbers.  That means im missing 20 estimates. Should i worry about this becasue i can still see the estimate in quickbooks and method.  John M

Hi lvharris,  Can you please e-mail me at r.gaisiner@methodintegration.com the e-mail settings which are working for you? Are you setting up the default e-mail settings for your entire account, or are you setting the e-mail settings for each individual user? When I logged in, I only noticed that the default e-mail settings were set but not ...

Hi haident,  At this time, we only support the 32 bit version of Office 2010.  Ronen

MisterBill - I wanted to update you on this.  We added a new feature that lets you give a single-sign-on click to the portal.   Instead of sending them http://miurl.cc/12345, you can now send them http://miurl.cc/12345?e=email@hercompany.com Where email@hercompany.com is her email address.   We're working towards making ...

Hi swm023,  Are you able to create an invoice for any other existing customer in Method when you don't select the checkbox for "To be e-mailed in QuickBooks?" If you are having trouble creating the invoice for this customer when you place a checkmark in the "To be emailed in QuickBooks?", are you getting the ...

Hi info@bottomlinetaxservices.com,  In addition to my original response, within that same window, if you select the "Appoinments" tab, please make sure that in the "Synchronize the following activiy types" dropdown selection, that the "Activity Types" from Method that you want to synchronize has a ...