Method Community

Hello all, I recently set up the payment gateway so that we could process credit cards without leaving Method. That seems to have gone well, but there is a small problem I need to resolve before I have my customer service team start using the gateway full-time. Our set up has payment methods set up for Mastercard and Discover that are denoted ...

Hi s.white, If you get an error "The URL from which web form was submitted is not within a selected refferer list." it usually means that someone downloaded your web form and tried to submit faulty values to your web form.  In order for the web forms to be a bit more user friendly, we include the actual URL from which web form ...

An example of this in Vanilla Method would be the Edit Customer screen, whose tab link doesn't show in the Customer tab until you access a customer record via the Customer List screen or by some other means. Also, after you leave the Edit Customer  screen, it's tab link becomes hidden again. I know about the "show/hide ...

Woops, I was looking at the wrong screen!   Ronen, I'm working on editing Green Search button on the Customer List screen. It opens a CRM_Search_CustomerList popup screen which I've copied and I'm trying to edit now. If I search within this popup screen and select a record, I get the ghost tab issue again. I ...

Hi Dave When I orginally wrote this post I was invoking directly through the link.  However,  we are developing a new website that amongst other things allows someone to signup for a new method account that LaCrews manages.  So, we are now calling service from within our code.  We are still getting the same error but the ...

Will check it out...thanks!

Sean- This ended up being a Method platform issue which should now be resolved on the stage site. -Michael

Blake- This underlying issue should be resolved on the stage site, there will still need to be some updates to standard screens to fully take advantage of this update.  The currency symbol should no longer change after saving an invoice. -Michael

 Hi LaCrews, Are you invoking the method directly from https://www.methodintegration.com/MethodAPI/Service.asmx?op=MethodAPICreateMethodAccountV3? This does cause error 23 you are seeing. We are investigating this and will be fixing this soon. In this case this error comes with good news and bad. The good news is no information is lost. The ...

its a custom screen, too