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  • Field services>work order instructions not showing

    Greetings I am putting in work instructions and its not saving. &nbsp;Its happening to all my series created work orders. &nbsp; you have my permission to go into my accountI I am using a new computer, does this matter?&nbsp; John M UPDATE: &nbsp;the instructions are getting saved now. &nbsp;I went into the series work order, delete all the ...
    Posted to Method:Classic General Q&A (Forum) by John M on 01-11-2012
  • Re: Invoice screen error

    Hi LaCrews, I just wanted to give you an update on the issue that you were experiencing. We have just made an update to Method where this error message won&#39;t appear anymore.&nbsp; Please refer to the following release note. I also wanted to direct your attention to the improvement that we made to the invoice ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 01-11-2012
  • Re: How to mass assign sales reps to leads?

    Hi Dan, I just thought of another solution for your question. The import/export feature will also help you out in this situation: 1. Export the customer table (be sure to export RecordID) and Sales Rep field 2. Update the Sales Rep 3. Import the revised excel back into the customer table 4. It should then prompt you to update instead of ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 01-11-2012
  • Re: How to mass assign sales reps to leads?

    &nbsp; Hi Dan_AA,&nbsp; The only way to do this is by adding a button on any screen that will have an action where you would have to loop though the customer tables where IsLeadStatusOnly = True and update the salesreps for those leads.&nbsp; The webinar titled &ldquo;Advanced Actions: Looping and Conditional Statements&rdquo; in our Method ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 01-11-2012
  • Report Detail Sorting

    I&#39;m sorting a report detail section by Date. For any records with no Date assigned, how do I make sure they sort to the bottom? Is there a way I can identify and/or group these particular records and make sure they end of at the end of a list? Thanks
    Posted to Method:Classic General Q&A (Forum) by Blake C on 01-11-2012
  • Report Name

    Am wondering if it&#39;s possible to assign a custom report name when generating a report? My users are attaching a generated report to an email they are sending and I&#39;d like to provide a more simple, custom report name. I&#39;ve spent some time looking around the report designer settings but have not found anything obvious right ...
    Posted to Method:Classic General Q&A (Forum) by Blake C on 01-11-2012
  • Re: Field service screen possible bug?

    Hi John, I have duplicated the issue here and noticed the issue that you are experiencing. I will create an internal ticket and will update the post once I have more information available. Ronen
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 01-11-2012
  • Re: filter leads by location

    Hi swn023, That is called a &ldquo;Contacts&rdquo; grid and you will have to click on Edit and follow the steps in order to add/remove the columns. You willhave to do the exact same thing within the Opportunities List section in the copy of the &ldquo;CRM_OpportunitiesList&rdquo; screen. You will have to select the &ldquo;Opportunity&rdquo; ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 01-11-2012
  • Re: Work orders and calander not matching

    Hi John, I wasn&rsquo;t able to duplicate your issue on my account and I want to take a look at your account and see how everything is set-up. Before I can proceed, I need the work order numbers for the work orders that have this issue.&nbsp; Ronen
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 01-11-2012
  • Re: Creating an activities list on a custom screen - can I copy the grid object yet?

    smohyee, We hear you loud and clear. &nbsp;Just to add to what Ronen mention, this is actually a massive job to add this capability, something our current designer isn&#39;t capable of handling. &nbsp;Ideally it would be as easy as just copying and pasting values from one screen to another but there are a long list of factors that prevent this ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 01-11-2012
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