Method Community

Hi lpierpont,  Are you looking at an original screen or are you looking at a customized screen? If it is an original screen, when you select an activity from the gird, it will open an individual acitivty. When you finish that activity, you need to make sure that you change the Status of the activity to completed above the area where you ...

Ah! I was unaware that I needed to add a gateway for each card type. My intuition told me that one gateway for all of our customers would be the way. Anyways, it looks like I fixed it. I will chime in again if something breaks.  Thanks, Aaron

So i didn't catch the answer about the payment gateway? how do i get the dropdown to show visa, master, discover, amex right now i just had to make it say something generic like "credit card"

Ronen, While you're looking into section-related issues, here's a few more I'm having issues with. 1. Moving sections with the up/down arrows does not always work.  Sometimes you get caught in a loop where the section appears to move, but upon reload is still in the same place. Yet other sections on the same screen will move ...

Ronen, In my example of   Lastname,Firstname  it would do things like extract and add the comma, ie.  ,Firstname      and    Lastname.  Then if I editted the customer name field to for example Lname,Fname   it might extract something like Lna  and Fnam, or maybe ...

 Aaron- I would need the error message to be able to better troubleshoot this issue. As far different payment types you will just need to add multiple payment gateways under Customize > My Account > Payment Gateways. If you wanted it to show Visa, Mastercard and AmEx, you would create 3 payment gates with the Payment Gateway Name ...

Intuit support is saying that there are no known issues with their portals and that they only provide the portal. Also, the problem I am seeing is on the Method part of the portal, not the intuit website. I have included a screenshot of the problem. As you can see, when a customer attempts to select a method of payment (i.e. - a type of card) ...

If I'm not able to enter a new screen name on the Customize Tab/ Create a New Screen window, what access does my ADMIN need to give me?

 What field in the Customer table do I use to only pull LEADs into my report?  Do I need to set parameters on the field?  New to reporting tool. Thank you.

We set up multiple recurring tasks for our clients' bookkeeping needs.  We normally edit the status, make notes, etc right in the Activities list grid.  When we do that, for instance mark a task complete, it changes all the following events to completed.  If we update the description, it updates it on all the future ...