Method Community

Hello,      Your account can be managed in the Subscription Portal.  In Method, go to Customize -> My Account and click on 'Go to Subscription Portal...'.   There is a cancellation option.  If you need assistance, you can speak to your Sales Rep and he or she can help you out. Greg

Hello Lance,   I have a hot new lead.  You are missing underscores, " _ " in your equation.  When you have to carry the equation to a new line, you need underscores to tell the program it's continuing on the next line. eg.    a + b Correct:  a_ + b Incorrect: a + b Let me know if this ...

Hey Lance,   It looks like you found some stray spaces.  This must not have been the issue.  I would recommend going with just the first couple of lines.  Generate the report and see if it work.s.  Then subsequently add another line of the equation.  See if this pinpoints where the error is occurring. Greg

Hello Blake,    Thanks for letting us know.  If it happens again, post back to the forums and we can take a deeper look.  Currently, I am not aware of document attachment issues.    As well, the Invalid Viewstate issue has been resolved. Have a good day   Greg

Hello Ben,    We don't have a default screen where you can find estimates and other transactions for a particular item. It is possible with some customization to manage or view items.  I can explain how to do it with screens, but this is also possible with reports.       You can create a simple screen ...

Hello Fran,    While that is true, we are updating the Customer table and not the SalesRep table.  In this update, we are changing the customer - sales rep relationship (1 to many relationship I do believe) and not any information on the sales rep side.  The only thing I don't know is what happens if you import an ...

Hello James,    I don't know if they are related or not.  I do have another post, which is in the Method Providers forum, about SSL certificates and mobile being an issue.  I am currently inquiring with development about the Ccertificates. I'll keep you informed as best as I can on what I find. Greg

Hello Mike,     Give Method support a call at 1-888-925-6238 x2 and we can take a look. Thanks, Greg

Hello James,    Can I confirm, had you changed the URL in the web form HTML to http:// and it had worked?  I could only find reference to your above lines in the script tag calling the formValidation.js file.  I'm not aware of anything changing on Method's side.      I'm not familiar with the ...

Hello Mike,          The Customer table holds both customer and leads.  It is a parent of the Entity table which means if you update the Sales Rep in the Customer table, it will update the Sales Rep in the Entity table for the respected customer.  The Sales Rep is for the customer and not the individual ...