Method Community

We are aware some users are experiencing issues within Method. We are actively working on resolving and will keep you updated. Thank you in advance for your patience,  Kaitlin

Is there somewhere I can customize the "Export Grid to PDF" action so that the PDF is Landscape and Fit Columns to one page?  I have looked through Report Designer but can not find where the default report for this action is. Thanks Maureen

The following updates are now live for users of Method. Features Simplified workflow on download sync engine from email page (PL-8039) Fixes Fixed issue where sync the authorization code sent to an existing method user was linked to the sender. It is now linked to the user sent the instructions ...

Just upgraded to the latest sync engine and it won't connect. All we got is "awaiting securte https connection". Any idea how we can resolve this issue? Thanks.

Ben, Thanks for information, I'll add some logics and see if I can get those record.  --

Hi Alex, The Error and screenshot you sent are usually indicitive of a record being Archived. There are a few reasons this can happen (like syncing with separate QuickBooks files - typically accompanied by conflicts as you mentioned), but its probably best we investigate this one offline together. Can you shoot me an email ...

Hi, recently, the system pop up this erro rmessage (randomly) http://imgur.com/a/7gb6G I found some old forum message saying that the records may be conflict, but that is not my case. Is there any way to debug this case and know which instruction cause this error? --

FIXED: For whatever reason QB had a diff. line item on the SO from Method. They happened to be diff item types. I have no idea how that would happen but it hosed me for a week on this particular issue. To fix all this. I had to refetch from QB. At that point, the subject conflict cleared out replaced by a different conflict complaining about the ...

This doesn't make any sense. All the items on the sales order have empty Mfg Part Numbers so I don't understand what the problem is here. I need to invoice this order but can't b/c of this sync error

Following up on this post from a while back. There have been changes since this post. If you want to access the data related to the screen's active record (eg., the Entity for the Contact on a View Contact screen), you will want your actions in the Focus or Active Record Change section of the screen's action sets. If you have those in ...