Method Community

Thanks that placed the client into QBonline and it synced     

there is one lead sent from a potential client was missing in method. the lead was submitted at Jan-03 2012 09:27 am. did method do any update yesterday?

Hi Jeff - I believe the reason it's not showing up in QB Online is that it it is actually deleted in QB Online. What you need to do is: 1. Go to QB Online. 2. Go to your Customer Center.  3. Click the Show Deleted checkbox. 4. Find the customer you are referring to. 5. Click on them. 6. Then click the Restore button. 7. Then you ...

Sean - You should be good to go now.  We have hotfixed the site. It was a typo in the server code for JournalEntry syncing with multi-currency turned on.  It should have been "IsAmountsEnteredInHomeCurrency" in our code, rather than "IsAmountsEnteredInHomeCurrencyAdjustment". Paul

Paul   Thank you for qucik response. The account is still not showing in QBonline but is showing in Method CRM  and when I have I get no error message. I sync the two and still not displaying in the QBonline I am seeing a new resoilve in Methods after synce that reads Could not add/edit the Entity 'assistedfertility.com ...

When we make certain changes to existing transactions in Method (in particular changes to existing journal entries), the changes save in Method, but they won't sync with Quickbooks, and I'm not getting a conflict/error message in the "Resolve Conflicts" screen.  However, I do get the following error message, but I'm not ...

Hi Jeff - That message is coming from QBO. It's kind of confusing, but it looks like those were deleted customers in QBO that were edited in Method.  When sending them to QBO, QBO rejected them. Rather than give the message it gave, it should really give something more informative, like "you can't edit a deleted ...

Sign out of Method. Close your browser. Change your computer's time zone. Reopen your browser.  Sign out of Method and sign back in.  Steps 2 and 4 may be unnecessary, but best to all steps. Paul

How do I change the timezone for the system?  I need the system to work on an eastern time zone. 

Yeah, I wound up doing it the way you are suggesting. Kind of a pain, but it works. Thanks!