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  • Re: Email Trouble

    Pdirect- What SMTP's are you trying to use? Can you post them or email them to me. -Michael
  • Re: Email Trouble

    Can you try port 465 with SSL turned on for smtp.att.yahoo.com and see if that works?  I just did some searching and it looks like that is the ideal port to use with that provider. 
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 12-23-2011
  • Email Error

    Hello Method! We have been emailing out of method for months now and its been working great! However I received an error today: "The SMTP server requires a secure connection or the client was not authenticated. The server response was: ; Client was not authenticated to send anonymous mail during MAIL FROM" Do you ...
    Posted to Method:Classic General Q&A (Forum) by jsautel on 07-13-2016
  • Re: Default Estimate Templates for Different Users

    This can be done through customization and will work well for your organization but only if other users (that don't have their own templates) need to print templates as well. If you want a truly fool-proof solution where other users may accidentally print out other users templates then what you can do is the following: Edit the ReportMethod ...
    Posted to Method:Classic General Q&A (Forum) by Method_Ashur on 06-05-2013
  • Re: Email Trouble

    Thanks, and yes all of our emails are "verified".  You mean the Method server is blacklisted?  Because our email addresses wouldn't be blacklisted.   Also, this happens with MS Office 365 as well . . .  so it's not just AT&T.
    Posted to Method:Classic General Q&A (Forum) by pdirect on 12-29-2011
  • Contact Portal

    Does the contacts email have to be in quickbooks in order to register and access the portal?  I have certain customers in Method CRM that have 4 or 5 contacts, which arent in Quickbooks, so will they be able to access this portal on their own without any additional setup steps on my end?
    Posted to Method:Classic General Q&A (Forum) by DavidD on 06-26-2013
  • Re: Export/Import function

    Hi Mario, In order to troubleshoot this issue I would need you to enable your MethodSupport user: Go to Customize > Users > click the Active checkbox next to the MethodSupport user. Once that's done let me know via email and also include your Method Company Account name, not your username.  - Ashur
    Posted to Method:Classic General Q&A (Forum) by Method_Ashur on 11-09-2012
  • Deleted Template in Contact Portal

    Hello Method,   I messed up and tried uploading my company's logo to the template for the contact portals and ended up deleting the Username and Password template and the forgotten password template. Now when a customer signs up they recieve a blank email. How do I fix this. Thank you      
    Posted to Method:Classic General Q&A (Forum) by Goeckeaj on 08-16-2012
  • Re: Error When Updating Opportunities

    [quote user="pdirect"]I did exactly what was outlined except when I click ok it does not save fine and I get the error message.[/quote] Please email me directly at c.ridgway@methodintegration.com - I'd like to connect and review your steps to see if I'm missing anything. ~C
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 06-14-2012
  • Re: New Payment gateway provider

    Hi Sush,  Are your Vendors getting an email to pay from Method? If yes, you can setup any payment gateway in Method from the list we support. You can find out more about the Payment Gateways we support here. Hope that helps! -Inder
    Posted to Method General Q & A (Forum) by Method_Inderdeep on 09-15-2020
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