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  • Re: INVOICE_INVALID_SYNC_TOKEN

    Hi Jeff - I believe the reason it's not showing up in QB Online is that it it is actually deleted in QB Online. What you need to do is: 1. Go to QB Online. 2. Go to your Customer Center.  3. Click the Show Deleted checkbox. 4. Find the customer you are referring to. 5. Click on them. 6. Then click the Restore button. 7. Then you ...
    Posted to Method:Classic General Q&A (Forum) by Method_Paul on 01-04-2012
  • Re: Method to Quickbooks Sync Issue

    Sean - You should be good to go now.  We have hotfixed the site. It was a typo in the server code for JournalEntry syncing with multi-currency turned on.  It should have been "IsAmountsEnteredInHomeCurrency" in our code, rather than "IsAmountsEnteredInHomeCurrencyAdjustment". Paul
    Posted to Method:Classic General Q&A (Forum) by Method_Paul on 01-04-2012
  • Re: INVOICE_INVALID_SYNC_TOKEN

    Paul   Thank you for qucik response. The account is still not showing in QBonline but is showing in Method CRM  and when I have I get no error message. I sync the two and still not displaying in the QBonline I am seeing a new resoilve in Methods after synce that reads Could not add/edit the Entity 'assistedfertility.com ...
    Posted to Method:Classic General Q&A (Forum) by Jeff Douglas on 01-04-2012
  • Method to Quickbooks Sync Issue

    When we make certain changes to existing transactions in Method (in particular changes to existing journal entries), the changes save in Method, but they won't sync with Quickbooks, and I'm not getting a conflict/error message in the "Resolve Conflicts" screen.  However, I do get the following error message, but I'm not ...
    Posted to Method:Classic General Q&A (Forum) by voltaire on 01-04-2012
  • Re: INVOICE_INVALID_SYNC_TOKEN

    Hi Jeff - That message is coming from QBO. It's kind of confusing, but it looks like those were deleted customers in QBO that were edited in Method.  When sending them to QBO, QBO rejected them. Rather than give the message it gave, it should really give something more informative, like "you can't edit a deleted ...
    Posted to Method:Classic General Q&A (Forum) by Method_Paul on 01-03-2012
  • Re: Change Time zone

    Sign out of Method. Close your browser. Change your computer's time zone. Reopen your browser.  Sign out of Method and sign back in.  Steps 2 and 4 may be unnecessary, but best to all steps. Paul
    Posted to Method:Classic General Q&A (Forum) by Method_Paul on 01-03-2012
  • Change Time zone

    How do I change the timezone for the system?  I need the system to work on an eastern time zone. 
    Posted to Method:Classic General Q&A (Forum) by cmogletree on 01-03-2012
  • Re: Report Conditional Formatting

    Yeah, I wound up doing it the way you are suggesting. Kind of a pain, but it works. Thanks!
    Posted to Method:Classic General Q&A (Forum) by Blake C on 01-03-2012
  • Re: Report Conditional Formatting

    Blake- With Formatting Rules you can't dynamically set text on a label you can only change its apperance. What you could do is stack 2 labels on each other and use Formatting rules to only show the appropriate label. Something along the lines of: Condition: [FieldInTable] = False Visible: False Also when you create a Formatting rule ...
  • Report Conditional Formatting

    I have a label on a report and I want it to read either 'Turf Program' or 'Estimate' based on a Yes/No field for the current record. Can I do this using the Formatting Rules for the label? What would the Condition look like? I've tried a few diff. combos but can't seem to set the label text dynamically.   Thanks
    Posted to Method:Classic General Q&A (Forum) by Blake C on 01-03-2012
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