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Could not add/edit the Customer 'assisted fertility.com'. The response from QuickBooks Online was: CUSTOMER_INVALID_SYNC_TOKEN - Sync Token has expired or is invalid. Requested Sync Token: 1, Expected Sync Token: 0
It is in CRM Resolve Conflicts for this date Assisted Fertility Dec-28-2011 09:08:15 AM
Since thge 22 of ...
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s.white-
This issue is coming up because an action is point to a field that no longer exisits on the screen.
For testing purposes I just deleted everything that was on the OnScreenLoad actions under the Advanced setting for a screen.
-Michael
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Eretnoldstti-
Can you send me a screenshot of this?
What web browser does this happen in? Can you try using a different browser and let me know if the same thing happens?
-Michael
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Dan_AA-
You could create a button that loops through all customers who have IsLeadStatusOnly set to True and delete them (This would delete every lead you have).
I would be really careful about doing this as you want to make sure you wheres are set correctly in your Loop actions otherwise you could delete your customers too.
You may even want ...
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OK, so I just deleted what I believe are all of the screen load actions, and I am still getting the error. I see there is a new post on 12/29 where somebody else is getting the same thing. I'm not sure how you identified what to delete - maybe you deleted something different than I did.
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I wanted to know if there is a way to fix the window size
inside method such as resolution ie the screen does not show the whole window
at one time.
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Is there a way to mass delete leads? We uploaded several hundred leads but now we don't want them in our database. Is my only option to go 1-by-1 through each lead to delete them, or is there a faster way?
Thanks!
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Dave-
Are they actually going to File > Shut Down on the sync engine? Clicking the X on the Sync Engine doesn't close it down.
You can also try doing a reinstall of the Sync Engine ( You can find the full steps HERE on page 13)
-Michael
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Hi Nicole,
You can use the Method Import / Export Tool to import your leads into your lead list in Method. You can view a webinar HERE that might help. When importing your leads make sure that the field for IsLeadStatusOnly is True.
-Michael
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I and other clients sometimes cannot exit out of QB on our PC because we get a message that says some application (Method) is running and this prevents user from being able to exit QB or open another company file. Method sync engine has been closed but we still keep getting that message. Usually we have ...