Method Community

Michael, I tried it with both my customized version of the original screen and also the original screen. Same results for both. Andy

When I try to install the method integration engine,  it progresses to about 4 MB, then gives me the Error: Cannot Start Application. "Unable to retrieve application files. Files corrupt in deployment." Both Windows 7 Pro and XP Home are giving me this error. Any help will be appreciated. Thanks!

Hi, I'm having trouble importing contacts and relating them to the appropriate leads/customers. I imported a test file and plugged in the corresponding entityrecordid and entity_recordid numbers.  I can't see the contacts anywhere in method.  However, I just did an export of all my contacts and they appear on the csv file. ...

Andy- Are you using the orginal screen or a customized version of the orginal screen? This fix only applied to the orginal screen, you will have to go in and update the actions if you have previously customized the screen. -Michael

s.white- Before you scrap the screen. Can you enable MethodSupport so I can take a look?  Email me the screen name and the account name. -Michael

cmogletree- If you are using the standard address fields found an a Work Order(Activity table), they are linked fields and cannot be updated through the work order. The value for these fields will always come from the Entity (The customer you selected). If you go to Customize > Tables / Fields and click Edit fields... for the Activity table, ...

Michael, I'm still getting the same error. Is there something I need to do to implement the fix? Thanks, Andy

cmogletree- This is possible to do in Method but will require a bit of work to get this to work the way you want it to. Right now when you map from the Work Order List it checks to see if the shipping address is blank and if it is it will use the billing address to generate the stops (This is done on a per work order basis in a loop). You could ...

cmogletree- Go to Activities > New Activity and click on the ... next to the Priority drop down, this will open up a screen that will allow you to add/modify the priority drop down. A work order is a type of activity so making this change will also affect your work orders. -Michael

Blake- I am going to have to test this further and get back to you. -Michael