Method Community

Sean- Is this still happening now? Do you see the sync process screen at all before this error comes up? -Michael

The following updates are now live for users of Method New Features / Updates Subscription - Added monthly discount visibility and improved screen design. (PL-53189) System Pages V4- Added Authorization code option for QBDT Sync pages. (PL-52026) Fixes Runtime - Resolved an issue when updating a record within a tenant table. ...

Hi cga1982, Can I ask why you are trying to do this? Customers are sync'd between Method and QuickBooks, so there is no way of having them in 1 but not the other. However you have various alternatives to this, such as filtering the customers in Method. -Russell

8:33am Issue still has not been resolved.  Please update us asap.

Hi Conner, Correct, if a user does not use QB, then they should not install the MIE. The MIE and QB must be running for the sync to occur. I hope this helps. Audisho

The following updates are now live for users of Method New Features / Updates QuickBooks Desktop- Fixed an issue where SalesTax items were being taxed on transactions causing incorrect Tax Calculation. (PL-44273) Xero Sync - Added support to sync DefaultCurrency from Xero contact to Entity CurrencyRef. (PL-44328) Fixes Regards, Harman

The following updates are now live for users of Method New Features / Updates Display system page - Improved input validations. (PL-33771) User Profile system page - Improved input validations. (PL-33814) Fixes QBDT Sync - Fix for error on the sync engine "Length cannot be less than zero". (PL-34216) Regards, Michael

greetings I dont work for method by have you tried to disconnect sync then re connect?  John m

Hi Robert, You could try experimenting with different Roles in QuickBooks to see if any of them allow you to sync TimeTracking on a non-master-admin user. - Justin

Hello- i did the sync w/ our quickbooks and that was great.  however, even w/ ok for my user to use api in 'step 5', tho i downloaded and installed the old version of the outlook plugin... i don't see any "setup button" so i'm not getting the new buttons in outlook (outlook 2003, vista) best ...