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To update this forum post: I suggested making the Customer field required in the custom table and to keep note if this continues to happen. -Michael

To update this forum post: This issue was related to a drop down field that was updated for example it was changed from John to Michael, so all the records that previously had John in it were now displaying Michael. In situations like this it is best to add a new entry instead of changing an existing one. -Michael

Great!

Michael, Worked perfectly, thank you!  Nathan

Nathan- If you go to the email template and click HTML to view the HTML, you should see some items like  <img src="/Method/AccountPages/TemplateMichaelMelo/ImagesPublished/Chrysanthemum.jpg" alt="" /> change it to <img ...

Michael- Actually there was a bunch of functionality removed, so it's best not to use that screen and wait to hear more from us. -Michael

Michael- This copy was actually made by our dev team, they had to remove a feature from the screen you created in regards to exporting. You can use this copied screen for now until we address the issue on your orginal screen. -Michael

Hi Michael, I see that you have made a copy of my screen which now works, I wish I was notified. What was the issue, and should I just use the copy you made and move foward? Thanks! Michael

Good morning Michael, Any updates on this painful issue? Thanks! Michael

Hello, We use company branded headers and footers on all of our outgoing email.  When setting this up in Method, the logos look great in the Method email template screens, however when I send the email, they don't show up and just look like missing images/ errors.   Any recommendations? Thank you, Nathan