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Michael -
What I found is that Method was unable to prevent you from trying to build an assembly that doesn't have enough parts to build, therefore it wouldn't populate line items/sync with QB. We would really like to see the list of items and available QTY before building and a QTY can build at the top of the form. ...
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Here is what I figured out. Our engineering team had made adjustments to the Authorize.Net settings in order to sell a few select items online. I couldn't find where I could state anything was required, but their tech support directed me to log in, go to Account -> Payment Form and there you control what is required or not (I ...
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I don't need to setup a time to talk to someone . . . I don't need consulting, I need support. So please fix it and let me know what it will cost ahead of time if it's more than 30 minutes.
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pdirect-
You can send me an email and we can set up a time. Premium Support/Consulting is $125.00 an hour, we charge in 30 minute blocks.
-Michael
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Mark-
I've made a note in the ticket to update this post once it is resolved.
-Michael
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And it CAN'T be something with my customization because it worked fine until yesterday.
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How convenient for Method . . . break the system and then charge us to have you fix it.
Anyway, how do I get paid support and how much does it cost?
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Thanks Micheal. Can you post back here when the ticket is resolved?
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pdirect-
Situations like these are best addressed with paid consulting time and if it is a Method Platform issue and not a customization issue we will credit back the time.
I tested the screen I created when you orginally were looking to create the search screen and my version which has been untouched in the last 14 days works as it ...
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This is especially frustrating because it was working fine and without any changes on our end, suddenly it hangs.