Method Community

Hi pdx971, I have created a case for you. A member of our support team will reach out as soon as they are available to investigate. I hope this helps. Audisho

Hi Matt, Glad to hear it worked! I did mention this is my response and a ticket has already been created to restrict the use of this reserve word as an action result. I hope this helps. Audisho

Hi Matt, I received an update from our development team regarding this issue. The error is due to using the reserve word “day” as the name of one of your action results. If you change the name of the action result, you should be able to save the screen. Give this a shot and post back with the result. Thanks, Audisho

Hi Mahlon, Is the user receiving a Reminder email or a Follow-Up Activity email? As far as I can tell, Method New doesn’t send a follow-up activity email at this time. You can disable reminder emails per activity status by navigating to New / Edit Activity Statuses, selecting the status and unchecking the “Cause Reminder?” ...

Hi Mahlon, Make sure that your browsers are up-to-date. I received some errors using Firefox on Windows, but clearing the cookies and cached files seemed to resolve it. I can’t replicate the issue you’re describing on Chrome for Mac, Chrome for Windows or Firefox for Windows. All are up-to-date. Audisho

Hi Asphalt365, If you give our support number a call at 1-888-925-6238 x2, a member of our support team can do a screen share with you and attempt to troubleshoot the installation. Keep in mind that we do not officially support Windows Server so we cannot guarantee that we will be able to complete the installation. Audisho

Hi Mahlon, Can you provide me with your browser and device information? - Browser and version - OS and version Thanks, Audisho

Hi Mahlon, We deployed an update to Method New yesterday that resolved this issue. Selecting a related contact from the app ribbon on a copy of the View Contact screen now works as expected. Please let me know if you still have any concerns. I hope this helps. Audisho

Hi Lex, You can add a dropdown object to the screen by dragging it from the Add Objects tab in the Toolbox onto the screen. Once it’s on your screen, you can add values to it by selecting Edit. Keep in mind that this is just an object on the screen and not a field in your table. The value set in this dropdown will not be saved when you save ...

Hi jsautel, I’m not sure I understand what you’ve built and what you’re trying to add or change. Is this a screen or a report? Do you think you could include a screenshot of what you have and do your best to explain what you’re trying to add and or change about the image? Thanks, Audisho