Method Community

mlepitt- By any chance in that child screen are the users entering multiple records at once? If they are, are they clicking Save & New (Or similar button)? On initially loading the child screen the value will be entered but if they click Save & New it would clear out the value in the drop down. If that's the case you could ...

Fred- Take a look at this link HERE. It should explain how to get the Transaction Key. -Michael

Katie- We regenerated your screen. This issue should now be resolved. -Michael

Greetings. I am looking for a way for using my Droid3 and enter expences and have the ability to download them to quickbooks.  Does your Expense program do that by chance?  Or have any ideas?  Thanks! John M

When I export, you can clearly see that some of the records are missing the customer name, though I saw first hand it was filled in on entry.  So, it does save a record each time, but ~25% of the time it doesn't save the customer.  It is a drop down field based on customer which auto fills in due to going to the screen as a child of ...

Attempting to add Authorize.NET as a Payment Gateway.  Method requires entry into "Transaction Key" field (after Login ID). There is no corresponding field in Authorize.NET.  When I log into Authorize.NET, I have Login ID and Password fields. What am I missing?  Or does Transcation Key = Password ? Thanks, Fred

mlepitt- When the record is saved is it being saved with a Customer name(If you bring up the record again or export it does the Customer name display)? What fields are in this new table you created? Is the Customer field a drop down based on the Customer or Entity table? -Michael  

I figured out why this is happening.  I made this screen a pop-up that says it is a child of the screen it is coming from.  What is happening is that even though the customer name is filling in, it isn't linking to the customer database.  So, the records are saving, but not affiliated to any customer.  This is not the first ...

I created a new table in which we input customer information where we may enter multiple records related to the customer.  I am finding that sometimes it won't save.  We can have multiple users try and it will not save the new record, but then as Admin it appears to always work.  But, for those same users it does work sometimes. ...

Katie G- Are you using a customized screen or an original Method Screen? If you are using a customized screen does the same thing happen with the original screen? If you are not using a customized screen or the same thing is happening with the original screen can you enable MethodSupport (Customize > Users) and email me your account name ...